Senior Officer - Motor Claims Recovery (Arabic)
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Key skills for this role
About the Role
Transguard Workforce Solutions is recruiting a Supervisor - Motor Claims Recovery for a client in Abu Dhabi. The role involves managing motor recovery claims, supervising a team, ensuring compliance, and improving processes.
Key Skills for This Role
Responsibilities
- Oversee motor recovery claims processing and settlements in line with policy terms and company guidelines.
- Verify coverage and assess liability for recovery claims promptly.
- Negotiate with other insurers and coordinate with the Legal Department for recovery actions.
- Supervise day to day operations of the recovery team, ensuring adherence to procedures and performance targets.
- Ensure compliance with regulatory and procedural requirements.
- Prepare and submit timely reports on recovery performance and compliance.
Requirements
- Bachelor's Degree in Insurance, Business, or related field
- 4 6 years of experience in motor claims insurance recovery
- Full professional proficiency in English and Arabic
- Preferred certifications: CII, ARM, Dip CII, ACII, AIS, FII
Full Job Posting
Job Purpose
- Responsible for managing and supervising motor recovery claims operations, ensuring timely settlements with other insurance companies, and leading a team of Senior Officers and Claims Assistants.
Job Responsibilities
- Oversee motor recovery claims processing and settlements in line with policy terms and company guidelines.
- Verify coverage and assess liability for recovery claims promptly.
- Negotiate with other insurers and coordinate with the Legal Department for recovery actions.
- Handle invalid recovery claims and ensure proper repudiation with technical justification.
- Supervise day to day operations of the recovery team, ensuring adherence to procedures and performance targets.
- Conduct periodic reviews of aging recovery claims to improve settlement ratios.
- Provide technical guidance and on the job training to team members.
- Ensure compliance with regulatory and procedural requirements.
- Maintain accurate claim records and system entries.
- Prepare and submit timely reports on recovery performance and compliance.
- Participate in planning and process improvement initiatives.
- Gather and address feedback from internal teams and external stakeholders to enhance service quality.
Job Requirements
- Bachelor's Degree in Insurance, Business, or related field.
- Preferred Certifications: CII, ARM, Dip CII, ACII, AIS, FII.
- 4 6 years in motor claims Insurance recovery.
- Full professional proficiency in English and Arabic.
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