Senior Officer, Domestic Payment (Emiratised Role)
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Key skills for this role
About the Role
We are seeking a Senior Officer for Domestic Payment to process operations within a specific product or functional area, ensuring quality and timeliness in a cost-efficient and error-free manner.
Key Skills for This Role
Responsibilities
- Process a sub section of operations within a specific product or functional area and ensure quality and timeliness of delivery in a cost efficient and error free manner
- Ensure efficient error free processing of transactions with strict compliance to policies and within agreed SLAs
- Minimise operations risks by ensuring all transactions comply fully with underlying customer or internal instructions
- Ensure conformance to internal procedures/policies/guidelines and local and international norms and regulations
- Perform monthly reconciliations and follow ups on outstanding items
- Undertake all daily processing activities related to a particular product or sub function in Payment Center
- Assist departments by providing appropriate delivery and support functions
- Ensure record management (hard/soft copy & scanned version) and archival as per guidelines
- Participate actively in various initiatives within section/unit/Bank as and when required
- Provide periodical reports and management information for effective decision making
- Maintain the highest level of internal and external customer satisfaction standards
Requirements
- Bachelor's degree
- 3 years' relevant experience in the banking sector with at least 2 years in similar positions of progressively increasing managerial responsibilities in the payment function
Full Job Posting
Job Description
- The job holder is responsible for processing a sub section of operations, within a specific product or functional area and ensure quality and timeliness of the delivery in a cost efficient & error free manner, subject to high risk management and Bank’s / Regulator Compliance standards.
- S/he is expected to support the unit in ensuring efficient error free processing of transactions with strict compliance to policies and within the agreed SLAs.
Key Responsibilities
- Ensuring efficient error free processing of transactions with strict compliance to policies and within the agreed SLAs.
- To minimise operations risks for the Bank by ensuring that all transactions that are processed comply fully with underlying customer or internal instructions.
- Ensuring conformance to internal procedures / policies / guidelines and local and international norms and regulations as applicable.
- Performing monthly reconciliations and follow ups on outstanding.
- Undertaking all daily processing activities related to a particular product or sub function in Payment Center.
- To assist departments by providing appropriate delivery and support functions.
- To ensure record management (hard / soft copy & scanned version) and archival as per guidelines. To be responsible as primary custodian of security items & customer records.
- To participate actively in the various initiatives within section / unit / and the Bank as and when required.
- To engage on any other activity, falling within pretext of a Processor.
- Providing periodical reports and management information for effective decision making. Ensuring adherence at all times to external and regulatory guidelines and domestic and international norms as applicable.
- Maintaining the highest level of internal and external customer satisfaction standards.
Qualifications & Experience
- Minimum Qualification: Bachelor’s degree.
- Minimum Experience: 3 years’ relevant experience in the banking sector with at least 2 years in similar positions of progressively increasing managerial responsibilities in the payment function.
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