Senior Officer, Credit Control (Emiratised Role)
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Key skills for this role
About the Role
We are hiring a Senior Officer, Credit Control for an Emiratised role at First Abu Dhabi Bank. The role involves processing and encoding credit limits, preparing loan memos, and ensuring compliance with policies.
Key Skills for This Role
Responsibilities
- Process/encode credit limits to ensure accurate detailing into the Bank's systems along with maintenance of Banks & Country Limits as per Credit Approvals
- Process/prepare day to day transactions such as loan memos, processing tickets, PPC discounting/settlements, SVC, etc.
- Process memos for provisioning of accounts, customer grade changes, suspension of interest and passing relevant write off entries
- Prepare Liability/No Liability Certificates/Letters
- Process/encode and maintain limits for approvals received from Credit for Initial CA / Annual Review/ Extension Memo / Interim & Administrative Memo
- Process downgrade, upgrade of counterparties in system and Central Bank as per Credit Approval
- Prepare monthly reports such as CBRB mismatch report and mismatch in ORR between credit application and GLCMS
- Ensure adherence to published Standard Operation Procedures (SOP), Service level agreements (SLA’s) and understanding of relevant products, procedures, and Delegation of Authority (DOA) of the Bank
- Support Team Leader in distributing work among team members and ensure smooth flow of day to day transactions
- Prepare instruction memos to Loan operations for disbursement, changes in repayment, settlements, maintenance and collection of various fees
Requirements
- Bachelor's degree or related discipline
- At least 3 years of relevant experience in the banking sector in similar positions with progressively increasing managerial responsibilities in the credit facility function
- Knowledge of credit limit processing, loan memos, and banking systems
- Understanding of UAE Central Bank regulations and Corporate Credit guidelines
- Proficiency in GLCMS and T24 systems
Full Job Posting
Job Overview
- The role is responsible for Processing / Encoding of credit limits relating to credit facilities and ensure accurate detailing before inputting the same into the Bank’s system.
- Further, he/she is responsible to comply with the approved terms and adhere to policies, process and procedures of FAB Head office, representative offices, international branches, and regulators.
Key Responsibilities
- Process/ Encode credit limits to ensure accurate detailing into the Banks Systems along with maintenance of Banks & Country Limits as per Credit Approvals
- Process / Prepare day to day transactions – Loan memos, Processing tickets, PPC discounting/ settlements, SVC etc
- Process memos for provisioning of accounts, customer grade changes, suspension of interest and passing relevant write off entries
- Prepare Liability/No Liability Certificates / Letters
- Process / Encode and maintain limits for approvals received from Credit for Initial CA / Annual Review/ Extension Memo / Interim & Administrative Memo
- Processing of Bulk upload for limit extensions for Corporate, PCG, Investment Banking Clients and FI limits
- Process downgrade, upgrade of counterparties in system and Central Bank as per Credit Approval
- Process and prepare monthly reports such as CBRB mismatch report and mismatch in ORR between credit application and GLCMS
- Update RB code in both systems GLCMS and T24 and give confirmation to stakeholders on limits before closing of account
- Ensure 100% satisfaction rating by internal customers by providing superior service quality
- Ensure timely response to service and support requests, queries, escalations, and deficiency reports
- Stay abreast of latest developing concepts, new regulations by the UAE Central Bank, other legal entities, and Corporate Credit guidelines
Key Accountabilities
- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.
- Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
- Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.
- Zero Loss; NIL near miss / income leakage event; target zero high risk error
- Target zero complaints, minimum 95 % adherence to TAT standards as agreed with business. Achieve more than 90% satisfaction score in the internal customer survey.
- Nil unauthorized breaches in Policy/regulatory requirements and SOPs. Satisfactory rating in all audits INA/RMU/ORC
- Nil breaches in housekeeping (reconciliations, tracers, activity tracker, etc.).
- NIL critical findings in regulatory /external/internal audits.
- No. of PI (process improvement) proposals found beneficial by management. No. of successful PIs implemented.
- Work with the line manager in introducing strong tools/processes to identify/ease BAU risks attached to the unit.
- Pursue opportunities for enhancing operative efficiencies along with adequate monitoring.
Qualifications & Experience
- Minimum Qualification: Bachelor’s degree or related discipline.
- Minimum Experience: Relevant experience in the banking sector with at least 3 years in similar positions of progressively increasing managerial responsibilities in the credit facility function.
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