Senior Manager - Workplace & Facilities
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Key skills for this role
About the Role
edari is hiring a Senior Manager – Workplace & Facilities for a 12-month renewable contract at an AI investment company in Abu Dhabi. The role leads corporate services, VVIP protocols, and multidisciplinary teams.
Key Skills for This Role
Responsibilities
- Lead the Internal Corporate Services function, ensuring delivery of an exceptional workplace experience
- Develop and implement best in class corporate service standards, operational procedures and governance frameworks
- Design, implement and continuously improve VVIP protocols for executive leadership visits, Board meetings and distinguished guests
- Act as the primary point of contact for all workplace and facilities related matters across the organization
- Build trusted relationships with senior leaders and stakeholders
- Lead, mentor and develop a multidisciplinary operational team
- Manage stakeholder expectations with confidence, providing appropriate challenge and pushback
- Support workplace operations through effective vendor management and supplier coordination
- Monitor service delivery standards and implement operational enhancements
- Ensure seamless delivery of executive events, Board activities and high profile visits
- Manage operational budgets, KPIs and service performance
Requirements
- Minimum 15 years' experience in Corporate Services, Workplace Experience, Office Operations or Facilities Management
- Currently based in Abu Dhabi
- Proven experience in highly regarded organizations such as sovereign wealth funds, investment firms, or luxury hospitality
- Significant experience leading workplace operations and multidisciplinary service teams
- Demonstrated experience designing and implementing VVIP protocols and executive visit processes
- Exceptional stakeholder management skills with experience supporting executive leadership
- Strong leadership capability with confidence to manage challenging conversations
Full Job Posting
Role Overview
- Our client, one of the region's leading AI investment companies, is seeking an exceptional Senior Manager – Workplace & Facilities to lead the delivery of a world class workplace and corporate services function at its Abu Dhabi headquarters.
- This is not a traditional facilities management role. We are looking for a seasoned corporate services professional who has spent 15+ years leading workplace operations within prestigious organizations.
- The role is a 12 month renewable contract.
Key Responsibilities
- Lead the Internal Corporate Services function, ensuring the delivery of an exceptional workplace experience
- Develop and implement best in class corporate service standards, operational procedures and governance frameworks
- Design, implement and continuously improve VVIP protocols for executive leadership visits, Board meetings and distinguished guests
- Act as the primary point of contact for all workplace and facilities related matters across the organization
- Build trusted relationships with senior leaders and stakeholders, ensuring a proactive, solutions focused service
- Lead, mentor and develop a multidisciplinary operational team responsible for front of house, workplace services, hospitality support, transport services, security and housekeeping
- Drive accountability, performance and a culture of service excellence across the team
- Manage stakeholder expectations with confidence, providing appropriate challenge and pushback where required while maintaining strong relationships
- Support workplace operations through effective vendor management, supplier coordination and office supply management
- Monitor service delivery standards, identify improvement opportunities and implement operational enhancements
- Ensure the seamless delivery of executive events, Board activities and high profile visits
- Manage operational budgets, KPIs and service performance
Requirements
- Minimum 15 years' experience in Corporate Services, Workplace Experience, Office Operations or Facilities Management
- Currently based in Abu Dhabi
- Proven experience working within highly regarded organizations such as sovereign wealth funds, investment firms, multinational headquarters, executive offices, government entities, luxury hospitality or similarly high profile environments
- Significant experience leading workplace operations and multidisciplinary service teams
- Previous management responsibility for teams delivering front of house, workplace support, hospitality services, transport coordination, security and housekeeping
- Demonstrated experience designing and implementing VVIP protocols, executive visit processes and premium workplace service standards
- Exceptional stakeholder management skills with experience supporting executive leadership
- Strong leadership capability with the confidence to manage challenging conversations, influence stakeholders and provide constructive pushback when necessary
- Experience managing vendors, supplier relationships and office supply requirements
- Highly organized with excellent communication, problem solving and decision making skills
- Calm under pressure with the ability to handle sensitive and confidential situations with discretion
Availability
- Preference will be given to candidates available immediately or with a notice period of 30 days or less.
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