Senior Manager - Operations - Aldar Education
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Key skills for this role
About the Role
Aldar Education seeks a Senior Manager - Operations to oversee operations, administration, and support services across a cluster of schools in Abu Dhabi. The role involves strategic leadership, compliance, financial management, and stakeholder coordination to ensure high-quality educational support.
Key Skills for This Role
Responsibilities
- Advise, implement, and support initiatives within specialist area and ensure compliance with internal and external directives
- Oversee all Operations, Administration & Support Service activities within cluster
- Support and advise key functions on operational, financial, HSE and audit matters
- Implement processes and provide strategic guidance on audit and regulatory compliance
- Ensure Operations and Support Service staff receive high quality professional development
- Drive positive health and safety culture
- Oversee efficiency of support functions (Procurement, IT etc.)
- Liaise with project stakeholders for operational excellence
- Develop and implement policies, systems, and processes
- Contribute to recruitment, professional development, and appraisal of staff
Requirements
- Bachelor's degree in business related subject or related industry qualification
- At least 5 years' experience in a senior level position within an education or service oriented industry
- Fluent English communication skills
- Attention to detail and ability to execute in a timely manner
- Skilled in multi tasking and handling pressure
- Organizational ability
- Forethought and forward planning
- Capable of influencing people and networking with cultural sensitivity
- Good interpersonal skills
- Strong supervisory skills
- Commercial acumen
Full Job Posting
Job Description
- Aldar Education is seeking an outstanding Senior Manager Operations to support our schools.
- The role involves advising, implementing, and supporting initiatives within their specialist area, ensuring compliance with internal and external directives.
- As a cluster lead, the Senior Manager will oversee all Operations, Administration & Support Service related activities.
Main Duties
- Be the department lead in specialist function and ensure consistent approach.
- Be responsible for organisation and delivery of operations, administration and support service teams across the cluster.
- Support and advise key functions on operational, financial, HSE and audit matters.
- Implement processes and provide strategic guidance on audit and regulatory compliance.
- Ensure all Operations and Support Service staff are supported with high quality professional development.
- Drive a positive and proactive health and safety culture.
- Oversee efficiency of support functions (Procurement, IT etc.) in coordination with HQ.
- Regular liaison with project stakeholders to ensure operational excellence.
Specific Duties General Operations
- Support Principals and OM in implementing business strategy.
- Develop and implement policies, systems, processes and student safeguarding measures.
- Initiate and identify good practices within cluster and share across group.
- Be contactable outside normal school hours for critical incidents.
- Support OM and project stakeholders in effective delivery of key projects.
Leadership & Management
- Oversee performance of Operations & Support Service staff.
- Continuously review school support services operating models and staffing levels.
- Contribute to recruitment, professional development, appraisal, and training of staff.
- Facilitate coordination between multiple stakeholders.
Finance, Commercial & Procurement
- Support Principal and OM in developing and monitoring budgets and expenditure.
- Review opportunities for shared resource, cost and/or services across cluster.
- Support OM in reviewing and preparing information for tenders.
- Ensure Delegation of Authority processes are followed.
Relationship & Stakeholder Management
- Embrace and encourage ethos and standards of excellence.
- Ensure cluster is fully compliant with local government authority regulations.
- Ensure all internal and external audits are effectively managed.
- Understand effects of government policies and develop effective strategies.
Health, Safety & Environment
- Lead and support a culture of 'no hurt, no harm'.
- Promote a supportive and business focused approach to risk management.
- Act as responsible person for HSE effectiveness.
- Drive positive health and safety culture throughout team.
- Support schools in establishing HSE aims and objectives.
- Ensure adherence to Service Guidelines and Policies.
- Drive use of AVA system for incident management compliance.
- Ensure HSE inspections and audits are completed.
Specialist Function
- Ensure compliance of specialist area to industry standards, specifications, and regulations.
- Embrace and encourage ethos and standards of excellence.
Minimum Qualifications
- Bachelors (BSc) in business related subject; or related industry qualification of graduate level.
- Certificate of School Business Management / Facilities Management / NEBOSH or IOSH preferable.
Minimum Experience
- At least 5 years’ experience in a senior level position within an education or service oriented industry.
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