School Receptionist - Cranleigh Abu Dhabi
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Key skills for this role
About the Role
Cranleigh Abu Dhabi is seeking a warm, professional and highly organised School Receptionist to join the Pre-Prep team. The role involves managing attendance, greeting visitors, handling phone and email enquiries, and supporting administrative tasks.
Key Skills for This Role
Responsibilities
- Serve as the primary point of contact for attendance queries from parents, staff, and leadership
- Monitor, record, and update student daily attendance across relevant systems (iSAMS/Engage)
- Follow up on unexplained absences and report trends to relevant SLT and Heads of Year
- Maintain punctuality logs and issue follow up letters to parents where needed
- Coordinate late arrivals and early pick ups with appropriate sign in/out systems
- Prepare and distribute daily absence reports to designated departments
- Work with ADEK compliance systems to ensure regulatory requirements are met
- Manage student attendance records for events, trips, and exam sessions
- Greet and direct all visitors, providing a warm and professional welcome at reception
- Respond to phone and email enquiries efficiently and in line with school protocol
- Support safeguarding practices by managing the sign in system and issuing visitor badges
- Assist the wider Admin Team with communications, filing, printing, and event preparation
Requirements
- O Levels/NVQ/High School Diploma or equivalent
- 1 2 years in a school or customer service environment (preferred)
- Fluent in both Arabic and English (spoken and written)
- Experience using school information systems (iSAMS/Engage/SIMS preferred)
Full Job Posting
Job Description
- Cranleigh Abu Dhabi is seeking a warm, professional and highly organised individual to join our Pre Prep team as a Receptionist.
- As the first point of contact for the Pre Prep School, you will play a key role in creating a welcoming and efficient front of house experience.
Main Duties
- Serve as the primary point of contact for attendance queries from parents, staff, and leadership.
- Monitor, record, and update student daily attendance across relevant systems (iSAMS/Engage).
- Follow up on unexplained absences and report trends to relevant SLT and Heads of Year.
- Maintain punctuality logs and issue follow up letters to parents where needed.
- Coordinate late arrivals and early pick ups with appropriate sign in/out systems.
- Prepare and distribute daily absence reports to designated departments.
- Work with ADEK compliance systems to ensure regulatory requirements are met.
- Manage student attendance records for events, trips, and exam sessions.
- Greet and direct all visitors, providing a warm and professional welcome at reception.
- Respond to phone and email enquiries efficiently and in line with school protocol.
- Support safeguarding practices by managing the sign in system and issuing visitor badges.
- Assist the wider Admin Team with communications, filing, printing, and event preparation.
Minimum Qualifications
- O Levels/NVQ/High School Diploma or equivalent.
Minimum Experience
- 1–2 years in a school or customer service environment (preferred)
Job Specific Knowledge & Skills
- Fluent in both Arabic and English (spoken and written) – essential.
- Experience using school information systems (iSAMS/Engage/SIMS preferred)
- Strong interpersonal and organisational skills
- Professional telephone manner
- Confident handling confidential data
- Calm under pressure and able to multitask
- Excellent attention to detail
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