Senior Manager - Operations - Aldar Education
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Key skills for this role
About the Role
Aldar Education seeks an experienced Senior Manager - Operations to oversee operations, administration, and support services across a cluster of schools in Abu Dhabi. The role involves leading operational strategy, ensuring compliance with regulations, managing budgets, and driving a positive health and safety culture.
Key Skills for This Role
Responsibilities
- Lead the operations, administration, and support service teams across the cluster, implementing a service culture and ensuring efficient staff deployment.
- Support and advise key functions on operational, financial, HSE, and audit/regulatory compliance matters.
- Implement processes and provide strategic guidance on audit and regulatory compliance to ensure schools maintain compliance.
- Oversee the key strategic objectives for the cluster through formulating and leading on aspects of the school business/improvement plan related to operations.
- Drive a positive and proactive health and safety culture throughout the cluster teams.
- Oversee the efficiency of support functions (Procurement, IT etc.) in coordination with HQ.
- Support the Principals and Operations Managers in implementing the agreed business strategy.
- Develop and implement policies, systems, processes, and student safeguarding measures.
- Contribute to the recruitment, professional development, appraisal, and training of Operations & Support Service staff.
- Support the development and monitoring of budgets and expenditure, ensuring best value.
Requirements
- Bachelor's degree in business related subject or related industry qualification
- At least 5 years' experience in a senior level position within an education or service oriented industry
- Fluent English communication skills, written and oral
- Attention to detail with diligent follow up
- Skilled in multi tasking and handling pressure
- Organizational ability
- Forethought and forward planning
- Capable of influencing people and networking with cultural sensitivity
- Good interpersonal skills
- Strong and consistent supervisory skills
- Commercial acumen
- Certificate of School Business Management / Facilities Management / NEBOSH or IOSH preferable
Full Job Posting
Job Overview
- Aldar Education is seeking an outstanding Senior Manager Operations to support our schools.
- The role is responsible for advising, implementing, and supporting initiatives within their specialist area, ensuring compliance with internal and external directives.
- As a cluster lead, the Senior Manager will oversee all Operations, Administration & Support Service activities within their cluster.
Minimum Qualifications
- Bachelors (BSc) in business related subject; or related industry qualification of graduate level.
- Certificate of School Business Management / Facilities Management / NEBOSH or IOSH preferable.
Minimum Experience
- At least 5 years’ experience in a senior level position within an education or service oriented industry.
Job Specific Knowledge & Skills
- Fluent English communication skills, written and oral.
- Attention to detail with diligent follow up, and able to execute in a timely manner.
- Skilled in multi tasking and handling pressure.
- Organizational ability, of self and others.
- Forethought and forward planning (particularly as this relates to local Government compliance matters).
- Capable of influencing people and talented in networking with cultural sensitivity.
- Good interpersonal skills.
- Strong and consistent supervisory skills.
- Commercial acumen.
- Initiate effort and energy beyond the typical workday, where the tasks require additional commitment.
Main Duties
- To be the department lead in their specialist function and ensure a consistent and streamlined approach.
- To be responsible for the organisation and delivery of operations, administration and support service teams across the Cluster(s).
- To support and advise key functions within the Cluster and Aldar Education HQ on operational, financial, HSE and Audit & regulatory compliance matters.
- To implement processes and provide strategic guidance to the Principal, Senior Leadership and Aldar Education HQ on audit and regulatory compliance matters.
- To ensure that all Operations and Support Service staff are supported with high quality continuous professional development and training.
- To oversee the key strategic objectives for the cluster through formulating and leading on specific aspects of the school business and/or improvement plan.
- To drive a positive and proactive health and safety culture throughout their cluster teams.
- Oversee the efficiency of support functions (Procurement, IT etc.) in coordination with HQ functional reporting lines.
- Regular liaison with project stakeholders to ensure operational excellence and efficiencies across schools and at cluster level.
What We Offer
- Attractive remuneration package including medical cover, flights, housing, and free child school places.
- Access to a wide network of professionals and opportunities for professional development, coaching and training.
About Aldar Education
- Aldar Education is a family of world class, child centered, and innovative schools based in the UAE.
- We educate over 25,000 students across our group of owned and managed schools.
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