Senior Manager - Business Planning and Operations
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Key Skills for This Role
Full Job Posting
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world.
Progress starts with you.
Job Description
The Senior Manager, Performance Management plays a critical role in driving business effectiveness across CEMEA by owning the regional performance management framework.
The role ensures that strategic priorities are translated into clear OKRs, scorecards, and performance insights, enabling leadership to track progress, make informed decisions, and course‑correct where required.
Operating at the intersection of data, governance, and executive engagement, the role establishes a disciplined performance rhythm that enables leadership focus, prioritization, and follow-through
Key Responsibilities
- Own and oversee regional performance management, including OKRs (Objectives & Key Results), scorecards, and performance insights
- Drive consistency and quality of performance reporting across leadership forums, including regular business reviews, All-Staff forums and Townhalls
- Lead preparation, synthesis, and facilitation of executive‑level materials to support decision‑making and prioritization
- Support executive and market visits, ensuring data‑driven narratives and follow‑through
- Establish and maintain clear action tracking, prioritization, and escalation mechanisms across leadership commitments
- Enable effective planning and execution through alignment with annual and ongoing performance cycles
- Act as a trusted partner to senior leaders on performance trends, risks, and execution challenges
- Contribute to the evolution of regional performance management standards and practices, strengthening consistency, clarity, and effectiveness across OKRs, scorecards, and leadership reporting.
- Champion continuous improvement in performance management processes, including the responsible use of GenAI‑enabled tools to improve insight quality, efficiency, and execution discipline.
- This is a hybrid position.
- Expectation of days in office will be confirmed by your hiring manager.
- Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
- 10+ years of experience in performance management, business planning, enterprise reporting, or operational effectiveness, gained within a corporate, management consulting, internal consulting, or advisory environment.
- Proven ability to structure ambiguous problems, synthesize complex data, and translate insights into clear actions for senior stakeholders
- Experience preparing Executive-level communications.
- Advanced proficiency in Excel and PowerPoint with a strong focus on clarity, accuracy, and executive storytelling
- Visa is an EEO Employer
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
- Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Visa
Director, Commercial Payments, Visa Government Solutions - CEMEA
Abu Dhabi, UAE
Visa is seeking a Director of Commercial Payments for Visa Government Solutions in CEMEA to lead the commercial payments agenda for public sector clients. The role requires 12+ years in commercial cards or B2B payments,
Vice President, Controller, Central Europe, Middle East & Africa (CEMEA)
Abu Dhabi, UAE
Visa seeks a VP, Controller for the CEMEA region to lead financial governance, reporting, and controls across 80+ countries. The role requires 15+ years of progressive finance leadership, CPA, and deep US GAAP expertise.
Senior Marketing Services Manager
الرياض, KSA
Visa seeks a Senior Marketing Services Manager to partner with issuer clients in Saudi Arabia, designing and executing marketing strategies that drive cardholder engagement and loyalty. The role requires 8+ years in digi
Director - Global Clients
Abu Dhabi, UAE
Visa seeks a Director to lead strategic relationships with global clients in financial services, driving revenue growth and partnership innovation. The role requires deep expertise in commercial banking, treasury, and pa
Senior Manager, Corporate Communications, UAE
Abu Dhabi, UAE
Visa seeks a Senior Manager for Corporate Communications in the UAE to lead external communications strategy, media relations, and campaigns. The role requires 8+ years of experience, fluency in English and Arabic, and s
Senior Manager, CEMEA, Partnerships and Sponsorships Commercialization
الرياض, KSA
Visa is hiring a Senior Manager for CEMEA Marketing Services to lead sponsorship commercialization strategy, pricing, and performance management. The role requires 8-10+ years in sponsorships, partnerships, or management
Senior Manager, Sales Enablement & Training
Abu Dhabi, UAE
Visa seeks a Senior Manager, Sales Enablement & Training to drive training and enablement for the CEMEA sales team within the Value-Added Services organization. Requires 10+ years of relevant experience with a Bachelor's
Senior Manager, CEMEA, Partnerships and Sponsorships Commercialization
Riyadh, KSA
Visa seeks a Senior Manager to lead sponsorship commercialization strategy for CEMEA Marketing Services in Riyadh. The role involves developing pricing models, sales materials, and performance tracking. Candidates need 8
Director, Commercial Payments, Visa Government Solutions - CEMEA
Abu Dhabi, UAE
Vice President, Controller, Central Europe, Middle East & Africa (CEMEA)
Abu Dhabi, UAE
Senior Marketing Services Manager
الرياض, KSA
Director - Global Clients
Abu Dhabi, UAE
Senior Manager, Corporate Communications, UAE
Abu Dhabi, UAE
Senior Manager, CEMEA, Partnerships and Sponsorships Commercialization
الرياض, KSA
Senior Manager, Sales Enablement & Training
Abu Dhabi, UAE
Senior Manager, CEMEA, Partnerships and Sponsorships Commercialization
Riyadh, KSA