Senior Manager - Automated Channels (UAE Nationals Only)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Emirates Islamic seeks a Senior Manager to govern the Tablet Banking roadmap and strategy. The role involves driving delivery, adoption, and performance metrics, leading digital automation initiatives, and managing end-to-end production support.
Key Skills for This Role
Responsibilities
- Drive achievement of Tablet Banking objectives across delivery, adoption, migration, usage, and performance metrics.
- Ensure STP grows year on year and reduce discrepancy rates through process improvements and automation.
- Lead the design, development, and rollout of innovative features for retail products on the Tablet channel.
- Manage end to end production support for Tablet Banking across sourcing, operations, and product teams.
Requirements
- Minimum 2 years of Senior Digital Transformation related experience
- Bachelor's or Master's degree
- UAE National with Family Book
Full Job Posting
Job Responsibility
- Activities necessary to govern successful delivery of Tablet Banking roadmap and strategy.
Key Responsibilities
- Drive achievement of Tablet Banking objectives across delivery, adoption, migration, usage, and performance metrics.
- Ensure STP grows year on year and discrepancy rates are reduced through process improvements, automation, and enhanced validation.
- Continuously monitor channel KPIs and identify improvement opportunities.
- Liaise with business, IT, operations, product, compliance, and branch teams for end to end alignment.
- Maintain deep knowledge of all relevant processes, system flows, policies, and procedures.
- Lead the design, development, and rollout of innovative features for retail products on the Tablet channel.
- Drive digital automation initiatives to strengthen STP, reduce manual interventions, and improve Turnaround Time (TAT).
- Ensure product and technology deliverables are launched within planned timelines and quality benchmarks.
- Develop and execute strategies to enhance frontline adoption and user engagement.
- Ensure adoption initiatives translate into higher STP contribution and lower discrepancy ratios.
- Partner with branch leadership to reinforce consistent usage across locations.
- Lead regular technology upgrades and enhancements to ensure a seamless digital experience.
Job Skills & Qualifications
- Minimum 2 years of Senior Digital Transformation related experience
- Bachelor/Master Graduate
- UAE National with Family Book
What we offer you
- Competitive salary package
- Strong emphasis on work life balance and wellbeing across the bank
- World class Learning & Development platform and career development
- Generous annual leave entitlement and Private Healthcare
- Preferential banking facilities for employees
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Emirates Islamic
Head of Operational Risk Technology and Transformation
Dubai, UAE
Emirates Islamic seeks a Head of Operational Risk Technology and Transformation to lead enterprise-wide operational risk transformation and major programmes. The role requires over 10 years of experience leading multidis
Business Banking officer- UAE National Only
Dubai, UAE
Emirates Islamic seeks a Business Banking Officer to handle walk-in SME customer requirements, account opening, and servicing in select UAE branches. The role involves ensuring document accuracy, meeting SLAs, and identi
Teller-UAE National Only
Dubai, UAE
Emirates Islamic is seeking a Teller to provide accurate and timely teller services, process transactions per bank policy, and promote products to meet customer needs. The ideal candidate has 2 years of banking experienc
Assistant Compliance Manager - Wealth Managment
Dubai, UAE
Emirates Islamic is seeking an Assistant Compliance Manager for Wealth Management in Dubai. The role involves conducting compliance monitoring reviews, assessing new products, monitoring regulatory updates, and preparing
Business Banking officer- UAE National Only
Dubai, UAE
Emirates Islamic seeks a Business Banking Officer to handle walk-in customer requirements, open accounts, and provide day-to-day servicing for SME customers at select branches across UAE. The role requires strong custome
Teller-UAE National Only
Dubai, UAE
Emirates Islamic is seeking a Teller to provide accurate and timely teller services, process transactions, and promote bank products. Candidates need 2 years of banking experience, cash handling skills, and must be UAE n
Site Engineer (UAEN Only)
Dubai, UAE
Emirates Islamic seeks a Site Engineer (UAEN only) to coordinate site visits, review contractor payments, and manage documentation for property valuations. Requires a Bachelor's in Civil Engineering and 2+ years of const
Legal Counsel - Litigation (UAEN Only)
Dubai, UAE
Emirates Islamic seeks a Legal Counsel specializing in litigation to manage dispute-related activities across retail, commercial, corporate, and regulatory affairs. The role involves managing the lifecycle of litigation
Head of Operational Risk Technology and Transformation
Dubai, UAE
Business Banking officer- UAE National Only
Dubai, UAE
Teller-UAE National Only
Dubai, UAE
Assistant Compliance Manager - Wealth Managment
Dubai, UAE
Business Banking officer- UAE National Only
Dubai, UAE
Teller-UAE National Only
Dubai, UAE
Site Engineer (UAEN Only)
Dubai, UAE
Legal Counsel - Litigation (UAEN Only)
Dubai, UAE