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Senior Machine Learning Engineer
servicenow
Remote, CAN
Full-time
Remote
Discovered 1 weeks ago
Machine learning engineeringOptimization algorithmsOperations researchObject-oriented programmingData structures and algorithmsSystem design
Free
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Machine learning engineeringOptimization algorithmsOperations research
Role Overview
The role builds the algorithms and pipelines behind ServiceNow optimization products.
The position focuses on model-driven applications, advanced optimization, AI-assisted engineering, and reliable production delivery.
The engineer owns correctness, performance, and robustness regardless of whether code is written by a person or an AI agent.
Key Skills for This Role
Machine learning engineeringOptimization algorithmsOperations researchObject-oriented programmingData structures and algorithmsSystem design
Full Job Posting
Role overview
The role builds the algorithms and pipelines behind ServiceNow optimization products.
The position focuses on model-driven applications, advanced optimization, AI-assisted engineering, and reliable production delivery.
The engineer owns correctness, performance, and robustness regardless of whether code is written by a person or an AI agent.
What you will do
- Build and operate optimization applications in production at scale.
- Develop APIs, data ingestion, multiprocessing, observability, algorithms, benchmarks, and automated tests.
- Build automated evaluation systems to test model behaviour and support confident feature delivery.
- Specify and decompose work for AI coding agents and review their output.
- Help shape how engineering teams use AI agents.
- Manage deployments, monitoring, alerting, and responses to customer issues.
- Work as a forward-deployed engineer with customers when needed.
- Collaborate across product, design, conversation design, and engineering.
Qualifications
- At least 5 years of related experience and a bachelor's degree in a relevant technical field.
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