Senior Field Service Engineering - Transformers
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Key skills for this role
About the Role
Hitachi Energy is seeking a Senior Service Engineer for Transformer Services in Abu Dhabi, UAE. The role involves providing maintenance, installation, testing, commissioning, repair, and troubleshooting for power transformers at utility and contractor sites.
Key Skills for This Role
Responsibilities
- Demonstrate strong knowledge of transformer maintenance services and service portfolios
- Independently perform installation, commissioning, and maintenance activities for transformers and associated equipment
- Provide on site and remote technical support for transformer installation, commissioning, and routine maintenance
- Ensure compliance with safety standards and industry accepted practices
- Build and maintain strong customer relationships by understanding requirements and providing technical support
- Recommend immediate and future service requirements to customers and provide feedback to Service Sales team
- Act as OEM representative during customer interactions, ensuring tools, equipment, and spare parts are prepared
- Prepare accurate service reports, timesheets, and delivery notes
- Serve as voice of the customer by communicating feedback to internal engineering and quality teams
- Support planning, execution, and delivery of transformer maintenance site activities
- Coordinate with internal teams, feeder factories, service departments, customers, and subcontractors
- Update installed base records to reflect modifications and changes at customer sites
Requirements
- Bachelor's degree or Diploma in engineering field
- 6 10 years of experience in transformer services, including installation, testing, commissioning, OLTC repair and maintenance, transformer protection and control systems
- Strong understanding of transformer servicing, maintenance, commissioning, troubleshooting, and repair activities
- Flexibility to travel as required
- Proficient in computer applications
- Excellent written and verbal communication and interpersonal skills
- Collaborative team player with ability to build and maintain effective relationships
- Experience with digital technologies and transformer digitalization solutions is an advantage
Full Job Posting
The Opportunity
- Hitachi Energy is seeking a Service Engineer – Transformer Services to join its team in Abu Dhabi, UAE.
- Provide maintenance, installation, testing, commissioning, repair, and troubleshooting services for power transformers and associated equipment across utility and contractor sites.
- Support transformer assembly activities, OLTC/RTCC maintenance and overhauling, mechanical and pressure testing, and transformer insulating oil treatment and passivation activities.
- Experience with transformer control and monitoring systems is essential; knowledge of transformer digitalization is an advantage.
- Reporting to the Field Service Manager/Operations Manager.
How You Will Make An Impact
- Demonstrate strong knowledge of transformer maintenance services and service portfolios.
- Independently perform installation, commissioning, and maintenance activities for transformers and associated equipment.
- Provide on site and remote technical support for transformer installation, commissioning, and routine maintenance activities.
- Ensure all required accident prevention measures are followed and comply with guidelines for working on energized system components.
- Monitor and enforce compliance with safety standards and industry accepted practices.
- Build and maintain strong customer relationships by understanding customer requirements and providing specialized technical support.
- Recommend immediate and future service requirements to customers and provide relevant feedback to the Service Sales team.
- Act as the OEM representative during customer interactions, ensuring all necessary tools, equipment, and spare parts are prepared.
- Verify that all required job documentation is available and participate in site briefings.
- Prepare accurate service reports, timesheets, and delivery notes, ensuring customer approval and sign off where required.
- Serve as the voice of the customer by communicating feedback and field observations to internal engineering and quality teams.
- Support the planning, execution, and delivery of transformer maintenance site activities.
Your background
- Bachelor’s degree or Diploma in engineering field is required.
- 6 10 years of experience in transformer services, including installation, testing, commissioning, OLTC repair and maintenance, transformer protection and control systems, monitoring and measurement devices, and maintenance of transformers used in industrial and utility applications.
- Strong understanding of transformer servicing, maintenance, commissioning, troubleshooting, and repair activities, with flexibility to travel as required.
- Proficient in computer applications, with excellent written and verbal communication and interpersonal skills.
- Collaborative team player with ability to build and maintain effective relationships with internal and external stakeholders.
- Experience with digital technologies and transformer digitalization solutions is considered an advantage.
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