Senior Engineer - NOC IP & DWDM
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Key skills for this role
About the Role
We are seeking a highly motivated and experienced Senior Engineer – NOC IP & DWDM to join our Network Operations Center (NOC). The successful candidate will be respo.
Key Skills for This Role
Responsibilities
- Monitor IP/MPLS, DWDM, and optical transport networks using NMS
- Perform proactive fault detection, alarm monitoring, and incident management
- Troubleshoot Layer 2/Layer 3 network issues and restore services within SLAs
- Diagnose and resolve DWDM, OTN, ROADM, transponder, amplifier, and fiber related issues
- Support routing protocols including BGP, OSPF, IS IS, and MPLS technologies
- Coordinate with field engineers, vendors, and internal teams for fault isolation and resolution
- Execute planned maintenance, software upgrades, and network changes following approved MOPs
- Perform Root Cause Analysis (RCA) for major incidents and recommend preventive actions
- Monitor network performance and identify capacity or optimization opportunities
- Maintain operational documentation, network records, and incident reports
Requirements
- Strong technical expertise in carrier grade IP and optical transport networks
- Experience with IP networking protocols: BGP, OSPF, IS IS, MPLS
- Experience with optical networking: DWDM, OTN, ROADM
- Proficiency in network management tools (SolarWinds, Cisco Prime, Nokia NSP, etc.)
- Ability to work in 24x7 shift rotation
- Excellent analytical and problem solving skills
Full Job Posting
Job Summary
- We are seeking a highly motivated and experienced Senior Engineer – NOC IP & DWDM to join our Network Operations Center (NOC).
- The successful candidate will be responsible for monitoring, troubleshooting, and maintaining IP/MPLS and DWDM transport networks to ensure high availability, optimal performance, and compliance with SLAs.
- This role requires strong technical expertise in carrier grade IP and optical transport networks, excellent analytical skills, and the ability to work effectively in a 24x7 operational environment.
Key Responsibilities
- Monitor IP/MPLS, DWDM, and optical transport networks using Network Management Systems (NMS).
- Perform proactive fault detection, alarm monitoring, and incident management.
- Troubleshoot Layer 2/Layer 3 network issues and restore services within defined SLAs.
- Diagnose and resolve DWDM, OTN, ROADM, transponder, amplifier, and fiber related issues.
- Support routing protocols including BGP, OSPF, IS IS, and MPLS technologies.
- Coordinate with field engineers, vendors, and internal teams for fault isolation and resolution.
- Execute planned maintenance, software upgrades, and network changes following approved MOPs.
- Perform Root Cause Analysis (RCA) for major incidents and recommend preventive actions.
- Monitor network performance and identify capacity or optimization opportunities.
- Maintain operational documentation, network records, and incident reports.
- Participate in a 24x7 shift rotation, including weekends and public holidays when required.
Required Technical Skills
- IP Networking: TCP/IP, IPv4 & IPv6, MPLS, BGP, OSPF, IS IS, QoS, VLAN, VRF, L2/L3 VPN
- Optical Networking: DWDM, OTN, ROADM, EDFA, Optical Power Testing, Fiber Troubleshooting, SDH/SONET (Preferred)
- Network Management Tools: SolarWinds, Cisco Prime, Nokia NSP, Huawei U2000/NCE, Ciena MCP, PRTG, Nagios, Zabbix, SNMP based monitoring tools
- Vendor Technologies: Cisco, Nokia, Huawei, Juniper, Ciena, Infinera
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