Key Account Manager - Telecom Industry
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Key skills for this role
About the Role
Manage key accounts in the telecom industry, drive sales cycles, develop client relationships, and achieve sales targets through strategic planning and solution selling.
Key Skills for This Role
Responsibilities
- Develop and maintain strategic long term trusting relationships with high volume clients to accomplish organic growth.
- Manage and strengthen Business client relationships while growing key accounts.
- Drive end to end sales cycles from prospecting to contract closure.
- Align telecom and digital solutions with client needs and business objectives.
- Achieve sales targets through strategic planning, cross selling, and upselling.
- Collaborate with internal teams to ensure smooth service delivery and high customer satisfaction.
- Understand client needs and develop plans to address them.
- Identify key staff in client companies to cultivate profitable relationships.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints in a timely and effective manner.
- Seek out opportunities to cross sell or upsell to existing clients.
- Monitor sales performance metrics.
Requirements
- Solid understanding of the telecom industry's dynamics
- Strong business acumen and excellent relationship management skills
- Experience in managing large quantities of accounts
- Ability to drive end to end sales cycles from prospecting to contract closure
- Proven track record of achieving sales targets
Full Job Posting
Role Overview
- Key Account Manager focusing on managing businesses with large quantities of accounts in the telecom industry.
- Ideal candidate will have a solid understanding of the telecom industry's dynamics, coupled with strong business acumen and excellent relationship management skills.
Responsibilities
- Develop and maintain strategic long term trusting relationships with high volume clients to accomplish organic growth.
- Manage and strengthen Business client relationships while growing key accounts.
- Drive end to end sales cycles from prospecting to contract closure.
- Align telecom and digital solutions with client needs and business objectives.
- Achieve sales targets through strategic planning, cross selling, and upselling.
- Collaborate with internal teams to ensure smooth service delivery and high customer satisfaction.
- Understand client needs and develop plans to address them.
- Identify key staff in client companies to cultivate profitable relationships.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints in a timely and effective manner.
- Seek out opportunities to cross sell or upsell to existing clients.
- Monitor sales performance metrics.
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