Senior Director Human Resources

Department: Human Resources

Position Summary

Strategic Hr Leadership

• Develop and implement the organization's HR strategy in alignment with corporate objectives and growth plans.
• Partner with executive leadership to drive organizational effectiveness and workforce planning initiatives.
• Lead change management and transformation projects across the organization.
• Establish and monitor HR KPIs and workforce analytics to support strategic decision-making.

Talent Acquisition & Workforce Planning

• Oversee end-to-end recruitment strategies for corporate, operational, and leadership positions.
• Develop talent pipelines to support business expansion and succession planning.
• Lead Emiratization initiatives and ensure achievement of national workforce targets.
• Build employer branding strategies to attract top talent within the hospitality sector.

Employee Relations & Engagement

• Foster a positive employee experience and high-performance culture.
• Lead employee engagement, retention, and recognition programs.
• Manage employee relations matters, investigations, disciplinary actions, and grievance procedures.
• Promote diversity, inclusion, and employee well-being initiatives.

Performance Management & Talent Development

• Design and oversee performance management frameworks.
• Establish leadership development and succession planning programs.
• Identify organizational capability gaps and implement learning and development initiatives.
• Drive continuous improvement and talent management programs.

Compensation & Benefits

• Oversee compensation, benefits, and reward programs to ensure market competitiveness.
• Conduct salary benchmarking and workforce cost analysis.
• Ensure effective budget planning and management of HR expenditures.

Compliance & Governance

• Ensure compliance with UAE Labour Law and all relevant employment regulations.
• Develop and maintain HR policies, procedures, and governance frameworks.
• Oversee HR audits and ensure compliance with company standards and regulatory requirements.
• Manage relationships with government authorities and relevant stakeholders.

Hospitality Operations Support

• Partner with operational leaders to address workforce challenges and staffing requirements.
• Support pre-opening and expansion projects from an HR perspective.
• Ensure HR practices support service excellence and customer experience objectives.

Qualifications

• UAE National (Family Book required).
• Bachelor's Degree in Human Resources, Business Administration, Management, or related field.
• Master's Degree or MBA is preferred.
• Professional HR certifications such as CIPD, SHRM-SCP, SPHR, or equivalent are highly desirable.

Experience

• Minimum 12–15 years of progressive HR experience.
• At least 5 years in a senior HR leadership role.
• Prior experience within the Hospitality, Hotels, Resorts, Leisure, or Tourism sector is essential.
• Proven experience leading large and diverse workforces in a multi-site environment.
• Strong knowledge of UAE Labour Law and Emiratization programs.

Skills & Competencies

• Strategic Leadership

• Employee Relations & Conflict Resolution

• Organizational Development
• Change Management
• Performance Management

• Compensation & Benefits

• Stakeholder Management

• Data-Driven Decision Making

• Strong Communication and Influencing Skills
• Commercial Acumen
• Budget Management

• Employee Relations Resolution Metrics

• Compliance and Audit Results

Salary & Benefits