Senior Business Analyst
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Key skills for this role
About the Role
We are seeking an experienced Retail & Corporate Banking Operations SME with extensive expertise in Temenos T24 Core Banking Transformation programs.
Key Skills for This Role
Responsibilities
- Serve as the Subject Matter Expert (SME) for Retail & Corporate Banking operations during Temenos T24 transformation programs
- Lead business requirements gathering workshops with stakeholders and prepare BRDs, FSDs, Gap Analysis Documents, and Business Process Documents
- Define and implement the Target Operating Model (TOM) including current state analysis and future state design
- Support Temenos T24 implementation and configuration activities, coordinating with consultants and vendors
- Provide functional expertise in Islamic Banking operations including AA and TPH modules
- Support data migration activities including data mapping, cleansing, validation, and reconciliation
- Lead functional testing, SIT, UAT, and regression testing, preparing test scenarios and defect logs
- Develop SOPs, user manuals, operational guides, and training materials, and conduct user training
- Work closely with business users, operations teams, IT teams, project managers, Temenos consultants, and vendors
Requirements
- Bachelor's Degree in Finance, Banking, Business Administration, Information Systems, Computer Science, or related discipline
- Minimum 11+ years of banking experience
- Minimum 8+ years in Temenos T24 transformation projects
- Minimum 5+ years of hands on experience with Islamic Banking AA & TPH implementations
- Certified Temenos T24 Consultant
- Temenos AA Certification
- Proven experience in Retail Banking, Corporate Banking, Islamic Banking, Core Banking Transformation, Data Migration, Business Analysis, UAT & Testing, and Change Management
- Middle East banking environment experience highly preferred
Full Job Posting
Job Summary
- We are seeking an experienced Retail & Corporate Banking Operations Subject Matter Expert (SME) with extensive expertise in Temenos T24 Core Banking Transformation programs to support large scale banking modernization initiatives.
- The successful candidate will act as the business lead for Retail & Corporate Banking operations, working closely with business stakeholders, IT teams, implementation partners, and Temenos consultants throughout the project lifecycle.
- The role requires deep expertise in Islamic Banking (AA & TPH modules), business analysis, operating model design, requirements management, data migration, testing, and operational readiness.
Key Responsibilities
- Serve as the Subject Matter Expert (SME) for Retail & Corporate Banking operations during Temenos T24 transformation programs.
- Provide functional expertise across Retail Banking and Corporate Banking operational processes.
- Collaborate with business users, IT teams, vendors, and implementation partners throughout the project lifecycle.
- Support business process optimization and operational transformation initiatives.
- Ensure alignment between business requirements and Temenos T24 capabilities.
- Lead business requirements gathering workshops with stakeholders.
- Prepare and maintain Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), Gap Analysis Documents, Business Process Documents, and Functional Use Cases.
- Define business rules and functional requirements.
- Manage requirements traceability and scope throughout the project lifecycle.
- Support change request management and scope control.
- Define and implement the Target Operating Model (TOM).
- Perform Current State Analysis (As Is) and Future State Design (To Be), Business Process Mapping, and Workflow Optimization.
Required Skills & Expertise
- Temenos T24 Core Banking, Retail Banking Operations, Corporate Banking Operations, Islamic Banking, Core Banking Transformation, Banking Operations, Business Process Reengineering.
- Mandatory experience with Temenos T24, AA (Arrangement Architecture), TPH (Temenos Product Hub), and Islamic Banking Modules.
- Preferred knowledge of Temenos Transact, Temenos Infinity, and Temenos Data Migration Tools.
- Business Analysis: Requirements Gathering, BRD, FSD, Gap Analysis, Functional Specifications, Process Mapping, Business Rules, Scope Management, Requirement Traceability.
- Banking Operations: Customer Onboarding, Account Opening, Deposits, Payments, Financing, Corporate Banking, Retail Banking, Customer Maintenance, Islamic Financing, Standing Instructions, Collections, Remittances.
- Data Migration: Data Mapping, Data Cleansing, Migration Validation, Balance Reconciliation, Data Quality, Migration Strategy.
- Testing: SIT, UAT, Functional Testing, Regression Testing, Defect Management, Test Planning.
- Documentation: SOP Development, User Manuals, Operational Documentation, Process Documentation, Training Documentation.
- Soft Skills: Strong analytical and problem solving skills, excellent stakeholder management, strong communication and presentation skills, vendor management experience, leadership and mentoring capabilities, project coordination skills, ability to work in cross functional environments.
Qualifications
- Bachelor's Degree in Finance, Banking, Business Administration, Information Systems, Computer Science, or Related Discipline.
- Preferred: Master's Degree (MBA or related field).
- Mandatory Certifications: Certified Temenos T24 Consultant, Temenos AA Certification.
- Preferred Certifications: Temenos TPH Certification, CBAP, PMP, Agile/Scrum Certification, Islamic Banking Certification, TOGAF (added advantage).
- Experience: Minimum 11+ years of banking experience, minimum 8+ years in Temenos T24 transformation projects, minimum 5+ years of hands on experience with Islamic Banking AA & TPH implementations.
- Proven experience in Retail Banking, Corporate Banking, Islamic Banking, Core Banking Transformation, Data Migration, Business Analysis, UAT & Testing, Change Management.
- Middle East banking environments (highly preferred).
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