Senior Analyst, Fraud Insights
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Key skills for this role
About the Role
Payments Canada is hiring a Senior Analyst, Fraud Insights to monitor fraud trends, manage threshold alerts, and coordinate fraud escalations. The role requires 5-7 years of experience in fraud analysis or risk management in the financial sector, with advanced data skills.
Key Skills for This Role
Responsibilities
- Manage the creation and analysis of periodic and ad hoc fraud reports for the Fraud Insights Team
- Monitor fraud threshold alerts and coordinate timely investigations and escalations
- Support member onboarding by providing fraud risk management guidance, due diligence and service documentation
- Conduct comprehensive fraud risk reviews for payment systems and member participants
- Analyze quantitative and qualitative data to identify emerging fraud trends and pain points
- Develop journey flows and business requirements for fraud monitoring system enhancements
- Manage stakeholder relationships across Industry Relations, Operations, and Risk groups
Requirements
- Undergraduate degree in Business, Economics or related discipline
- Five to seven years of progressive work experience in fraud analysis, reporting, data analytics, or risk management in the financial sector
- Advanced data skills preparing, organizing, and summarizing large amounts of information
- Proficiency in data manipulation and data visualization techniques
- Experience liaising with internal and external stakeholders at all levels
- Ability to successfully complete background checks
Full Job Posting
What we are looking for
- The Senior Analyst, Fraud Insights will be part of the Fraud Services group within the Fraud Insights Team.
- This role is responsible for ensuring the safety and soundness of payments by monitoring and analyzing fraud trends, managing threshold alerts, and coordinating fraud escalations.
- The incumbent will focus on the creation and analysis of fraud reports, and conducting risk reviews supporting member onboarding to ensure alignment with Payments Canada’s fraud risk appetite.
A day in the life
- Manage the creation and analysis of periodic and ad hoc fraud reports for the Fraud Insights Team.
- Monitor fraud threshold alerts and coordinate timely investigations and escalations.
- Support member onboarding by providing fraud risk management guidance, due diligence and service documentation.
- Conduct comprehensive fraud risk reviews for payment systems and member participants.
- Analyze quantitative and qualitative data to identify emerging fraud trends and pain points.
- Develop journey flows and business requirements for fraud monitoring system enhancements.
- Manage stakeholder relationships across Industry Relations, Operations, and Risk groups.
- Provide regular status updates on ongoing files, action points, etc.
- Support ad hoc tasks and projects as required.
What you need to be successful
- Undergraduate degree in Business, Economics or related discipline.
- Five (5) to Seven (7) years of progressive work experience in fraud analysis, reporting, data analytics, or risk management in the financial sector.
- Advanced data skills preparing, organizing, and summarizing large amounts of information without focusing on statistical modeling and ability to manipulate data.
- Proficiency in data manipulation and data visualization techniques to support fraud insights.
- Experience in liaising with internal and external stakeholders at all levels.
- Ability to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.
What's in it for you?
- Flexible, hybrid (remote/office) environment.
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
- Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents.
- Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
- 26 weeks of paid maternity and parental leave top up (if eligible)
- Rewards and recognition program.
- Access to office gym facilities.
- Internal and external professional development opportunities.
- Fun team and organizational events.
- Monthly all staff forums led by our Executive Leadership Team.
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