Lead, Financial Crime
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Key skills for this role
About the Role
Payments Canada seeks a Lead, Financial Crime to own and manage financial crimes roadmaps and fraud services for payment rails. The role requires deep expertise in fraud management, product ownership, and stakeholder collaboration to ensure secure payment systems.
Key Skills for This Role
Responsibilities
- Lead as the Product and Business Owner for financial crimes & Fraud Services, ensuring roadmap capabilities are fully qualified and implemented
- Provide business owner input into the central fraud services vision, roadmap, requirements and release plan
- Serve as subject matter expert and trusted advisor to Director on fraud management
- Synthesize member, regulator and internal stakeholder insights into problem statements and goal statements
- Develop control journey flows, analyze quantitative and qualitative data, develop business requirements
- Build solid relationships with key stakeholders throughout Payments Canada
- Manage internal and external interactions proactively
- Identify and execute on opportunities to improve processes and/or reporting
- Provide regular status updates on ongoing files
- Support ad hoc tasks and projects as required
Requirements
- Undergraduate degree in Business, Economics, Math or related discipline
- Minimum of 7 to 10 years of progressive work experience in financial crimes, fraud management, risk management, and/or business analysis preferably in the financial sector
- Experience in Product Development and Product Management disciplines
- Knowledge of payments and financial crime / anti money laundering
- Accreditation or enrollment in a fraud risk management certification including CFE, CRM, CFCI or CAMS
- Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance
Full Job Posting
Who we are
- Payments Canada is a public purpose, non profit organization at the center of Canada's payment ecosystem.
- We own and operate payment systems that process hundreds of billions of dollars daily.
- Our values: Inspire trust, build community and enable change.
What we are looking for
- The Lead, Financial Crime will own and manage key activities including developing financial crimes roadmaps, coordinating, analyzing and executing on Financial Crimes work packages for the payment rails.
- This role collaborates closely with Transform, Delivery, Run pillars and cross functional groups.
A day in the life
- Lead as the Product and Business Owner for financial crimes & Fraud Services.
- Provide business owner input into central fraud services vision, roadmap, requirements and release plan.
- Serve as subject matter expert and trusted advisor to Director on fraud management.
- Synthesize member, regulator and internal stakeholder insights into problem statements.
- Develop control journey flows, analyze data, develop business requirements.
- Build solid relationships with key stakeholders.
- Manage internal and external interactions proactively.
- Identify and execute on process improvements.
- Provide regular status updates.
- Support ad hoc tasks and projects.
Strategy & Business
- Support elaboration of roadmap and development into corporate planning business case for central fraud services.
- Take responsibility for central fraud services product throughout its life cycle.
- Research and document pre discovery/discovery phase initiatives.
- Own end to end process of resolving complex business issues.
- Drive product strategy and big picture thinking.
- Provide thought leadership on emerging trends.
Analysis & Research
- Own large to complex risks, issues, actions and implement decisions.
- Conduct data analysis and produce meaningful insights.
- Develop financial crimes capabilities and user journey flows.
- Analyze industry fraud data, identify emerging trends.
- Develop options for further research.
- Review product designs for financial crimes support.
- Collaborate with engineering and operational teams.
- Lead development of user tips, tools and guides.
- Analyze and resolve issues, recommend improvements.
- Develop deep product usage insights to guide roadmap.
Relationship Management
- Manage stakeholder interactions proactively.
- Establish and maintain ongoing relationships with internal departments, members, regulators, vendors.
- Engage independently with internal stakeholders, members, regulators, solution providers.
- Manage vendor relationships and support compliance to SLAs.
Leadership
- Establish product management discipline by drafting processes, procedures, workflows.
- Mentor and assist junior resources within Product Management team.
- Provide thought leadership on emerging trends.
Technical Competencies
- In depth understanding of fraud mitigation tools, techniques and end user interactions.
- Excellent presentation development skills.
- Business acumen related to Financial Services and payments industry.
- Ability to develop user journey flows and write comprehensive requirements.
- Technical acumen with experience in digital, payment and financial technologies.
- Experience using product management and delivery tools.
Personal Competencies
- Critical reasoning and analytical thinking.
- Embraces complex and ambiguous situations.
- High degree of self direction and results orientation.
- Excellent verbal and written communication skills.
- Able to build effective working relationships.
- Excellent leadership and ability to mentor.
- Commitment to continuous learning.
What you need to be successful
- Undergraduate degree in Business, Economics, Math or related discipline.
- Minimum of 7 to 10 years of progressive work experience in financial crimes, fraud management, risk management, and/or business analysis.
- Experience in Product Development and Product Management disciplines is a preferred asset.
- Knowledge of payments and financial crime / anti money laundering is an asset.
- Ability to effectively bridge cross functional teams.
- Ability to solve complex problems requiring cross organization strategy alignment.
- Experience with developing and promoting financial crimes strategies.
- Experience showing leadership and managing ambiguity.
- Experience in liaising with internal and external stakeholders at all levels.
- Accreditation or enrollment in a fraud risk management certification including CFE, CRM, CFCI or CAMS.
- Experience working in an Agile environment is an asset.
- Experience working in a matrix environment is a strong asset.
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