Senior Analyst, CS Strategy and Analytics
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Key skills for this role
About the Role
Clio is hiring a Senior Analyst of CS Strategy and Analytics to join the Revenue Operations team. The role focuses on analyzing payments business data, building dashboards, and providing insights to drive GTM strategy.
Key Skills for This Role
Responsibilities
- Act as an advisor to the business, supporting leadership on key strategic initiatives and delivering data driven insights
- Analyze Payments Gross Processing Volume (GPV), revenue performance, and conversion funnels to identify growth drivers
- Partner with GTM leaders to evaluate adoption programs and their effect on payment volume and monetization
- Design and build data models, dashboards, and pipelines to enable scalable analysis
- Partner with data teams to implement analytics in dbt and Databricks
- Conduct in depth analysis of complex data sets to extract valuable insights using statistical techniques and data visualization
Requirements
- 5+ years experience in a GTM Strategy or Analytics role, ideally in SaaS or fintech
- Strong analytical and quantitative skills with proficiency in SQL
- Experience building dashboards in data visualization tools (CRMA, Looker, Google Sheets)
- Experience leveraging modern data tool stack (dbt, Databricks, Snowflake) and Python to scale analytics
- Understanding of payments business models (e.g., GPV, transaction fees, adoption metrics) and post sale GTM dynamics
- A Builder Mindset—comfortable moving from spreadsheet based analysis toward scalable, repeatable analytics solutions
- Effective communication – ability to communicate with stakeholders of all levels
- Ability to navigate and manage ambiguity
- Excellent collaboration skills
- Keen interest in improving craft by using AI
Full Job Posting
Summary
- We are currently seeking a Senior Analyst of CS Strategy and Analytics to join our Revenue Operations team.
- This role is available in Vancouver, Calgary, or Toronto hub cities, or remotely across Canada (excluding Québec).
What your team does
- Revenue Operations drives growth by supporting revenue generating and revenue retaining teams.
- We work closely with Sales, Customer Success, Finance, Marketing, Channel, Customer Enablement, and Customer Support.
What you’ll work on
- Acting as an advisor to the business, supporting leadership on key strategic initiatives.
- Analyzing Payments Gross Processing Volume (GPV), revenue performance, and conversion funnels.
- Partnering with GTM leaders to evaluate adoption programs and their effect on payment volume.
- Designing and building data models, dashboards, and pipelines.
- Partnering with data teams to implement analytics in dbt and Databricks.
- Conducting in depth analysis of complex data sets to extract valuable insights.
What you bring
- 5+ years experience in a GTM Strategy or Analytics role, ideally in SaaS or fintech.
- Strong analytical and quantitative skills with proficiency in SQL.
- Experience building dashboards in data visualization tools (CRMA, Looker, Google Sheets).
- Experience leveraging modern data tool stack (dbt, Databricks, Snowflake) and Python.
- Understanding of payments business models and post sale GTM dynamics.
- A Builder Mindset.
- Effective communication skills.
- Ability to navigate and manage ambiguity.
- Excellent collaboration skills.
- Keen interest in improving craft by using AI.
- Breadth of experience interacting across marketing, GTM teams, finance, and business operations.
What you will find here
- Competitive, equitable salary with top tier health benefits, dental, and vision insurance.
- Hybrid work environment with expectation to be in office min. twice per week.
- Flexible time off policy with encouraged 20 days off per year.
- $2000 annual counseling benefit.
- RRSP matching and RESP contribution.
- Clioversary recognition program.
Salary Range
- The expected salary range for this role is $100,300 to $118,000 to $135,700 CAD.
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