Senior Analyst - Airport Operations Systems
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Key skills for this role
About the Role
Transguard Workforce Solutions is recruiting a Senior Analyst Airport Systems for a leading aviation company in Dubai.
Key Skills for This Role
Responsibilities
- Lead the design, deployment, and integration of airport systems supporting terminal operations (check in, boarding, gates), airfield management (AODB, resource management, surveillance systems), and baggage handling (BHS, BRS, Baggage Track & Trace)
- Define technical and operational requirements in alignment with airport strategic goals, safety standards, and future capacity planning
- Collaborate with internal and external stakeholders, consultants, and solution providers to ensure systems are implemented on schedule, within scope, and meet all performance and quality benchmarks
- Oversee the daily performance and reliability of operational systems to ensure uninterrupted 24/7 functionality
- Develop and maintain SOPs, system incident response protocols, and business continuity strategies to ensure high availability and resiliency
- Coordinate closely with AOCC, IT, baggage operations, and airside teams to enable integrated, real time situational awareness
Requirements
- Bachelor's degree in Engineering, Information Technology, or Aviation Management; Master's degree preferred
- 10 years of experience in airport systems or aviation IT, including leadership in large scale technology implementations
- In depth knowledge of terminal systems (CUTE/CUPPS, CUSS, FIDS, BRS, Security Screening), airfield systems (AODB, RMS, Surface Movement, Airport Surveillance, GMS), and baggage systems (BHS, SCADA, integration with airline DCS and BRS)
- Experience in designing or implementing AI/ML enabled systems to support data driven operations
- Proven track record in enhancing seamless passenger processing, self service technologies, and biometric integrations
- Familiarity with aviation standards (IATA, ICAO, ACI) and ITSM frameworks (e.g., ITIL)
- Excellent interpersonal and communication skills, both written and verbal
- Proficiency in English language is essential
Full Job Posting
Company Overview
- Transguard Workforce Solutions is the UAE's leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
Responsibilities
- Lead the design, deployment, and integration of airport systems supporting terminal operations (check in, boarding, gates), airfield management (AODB, resource management, surveillance systems), and baggage handling (BHS, BRS, Baggage Track & Trace).
- Define technical and operational requirements in alignment with airport strategic goals, safety standards, and future capacity planning.
- Collaborate with internal and external stakeholders, consultants, and solution providers to ensure systems are implemented on schedule, within scope, and meet all performance and quality benchmarks.
- Oversee the daily performance and reliability of operational systems to ensure uninterrupted 24/7 functionality.
- Develop and maintain SOPs, system incident response protocols, and business continuity strategies to ensure high availability and resiliency.
- Coordinate closely with AOCC, IT, baggage operations, and airside teams to enable integrated, real time situational awareness.
Requirements
- Bachelor's degree in Engineering, Information Technology, or Aviation Management; Master's degree preferred.
- 10 years of experience in airport systems or aviation IT, including leadership in large scale technology implementations.
- In depth knowledge of: I. Terminal systems (CUTE/CUPPS, CUSS, FIDS, BRS, Security Screening) II. Airfield systems (AODB, RMS, Surface Movement, Airport Surveillance, GMS) III. Baggage systems (BHS, SCADA, integration with airline DCS and BRS).
- Experience in designing or implementing AI/ML enabled systems to support data driven operations.
- Proven track record in enhancing seamless passenger processing, self service technologies, and biometric integrations.
- Familiarity with aviation standards (IATA, ICAO, ACI), and ITSM frameworks (e.g., ITIL).
- Excellent interpersonal and communication skills, both written and verbal.
- Proficiency in English language is essential.
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