Security Operations Coordinator
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Key skills for this role
About the Role
ADIB - Abu Dhabi Islamic Bank seeks a Security Operations Coordinator to support physical security operations across branches and offices. The role involves alarm system administration, access control, vendor coordination, incident response, and compliance.
Key Skills for This Role
Responsibilities
- Coordinate day to day security operations across branches, back offices, and HQ
- Assist branches with security support during off hours, Fridays, and holidays
- Perform daily security operational checks and execute tasks assigned by Head of Security
- Coordinate branch alarm connection renewals and police/CID approvals
- Coordinate with maintenance teams for security system upkeep
- Coordinate deployment and rotation of security guards
- Monitor guard performance and vendor KPIs
- Coordinate incident response and maintain incident records
- Support compliance with RCSA requirements and maintain police/CID documentation
- Maintain monthly Security MIS reports and operational records
Requirements
- Minimum 3 years experience in similar Security Operations role
- Working knowledge of physical security operations including guarding, alarm systems, access control, CCTV, and incident response
- Familiarity with branch, back office, and ATM security environments
- Ability to apply security SOPs, escalation procedures, and RCSA controls
- Strong coordination and multitasking skills
Full Job Posting
Role Purpose
- The Security Operations Coordinator is responsible for coordinating and supporting day to day physical security operations across ADIB branches, HQ, and back office locations.
- The role ensures continuous security coverage, effective alarm and access control administration, guard force deployment, incident response, and compliance with bank policies, RCSA controls, business continuity requirements, and UAE regulatory authorities.
Key Accountabilities
- Coordinate day to day security operations across branches, back offices, and HQ.
- Assist branches/back offices with security support during off hours, Fridays, and holidays.
- Perform daily security operational checks and execute tasks assigned by Head of Security.
- Provide daily operational updates to Head of Monitoring and Head of Security.
- Ensure ADIB locations remain operational and protected from security risks.
- Coordinate branch alarm connection renewals and police/CID approvals.
- Coordinate with maintenance teams for security system preventive maintenance.
- Coordinate deployment and rotation of security guards.
- Monitor guard performance and vendor KPIs.
- Coordinate incident response and maintain records.
- Support compliance with RCSA requirements and maintain documentation.
- Maintain monthly Security MIS reports and operational records.
Specialist Skills / Technical Knowledge
- Working knowledge of physical security operations, including guarding services, alarm systems, access control, CCTV, and incident response.
- Familiarity with branch, back office, and ATM security environments.
- Ability to apply security SOPs, escalation procedures, RCSA controls.
- Understanding of vendor coordination, preventive maintenance, MIS reporting, and KPI/KRI tracking.
- Strong coordination and multitasking skills.
- Effective incident handling with calm decision making under pressure.
- High attention to detail in documentation, reporting, and approvals.
- Clear communication and stakeholder coordination abilities.
- High integrity, confidentiality, and compliance awareness.
- Proactive, risk awareness, and solution oriented approach.
- Strong sense of ownership, accountability, and teamwork.
- Minimum 3 years experience in similar Security Operations role.
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