Security Officer

Overview

Key Responsibilities

• Maintain a constant presence in supporting the safety, security, and protection of guests, colleagues, and hotel property across Raffles Doha and Fairmont Doha.
• Conduct regular patrols of hotel premises, ensuring all areas are secure, well-monitored, and compliant with established safety and security procedures.
• Respond promptly and professionally to security incidents, alarms, and emergency situations, following hotel protocols and escalation procedures.
• Provide courteous and discreet assistance to guests, colleagues, and visitors while maintaining a calm, reassuring presence at all times.
• Monitor CCTV systems, access control systems, and other security technologies to ensure effective surveillance and threat prevention.
• Coordinate closely with Front Office, Engineering, Housekeeping, Concierge, and other departments to ensure a safe and seamless guest environment.
• Control access to restricted areas and ensure proper identification and authorization procedures are followed at all times.
• Assist in managing and documenting incidents, accidents, and safety concerns with accuracy, confidentiality, and attention to detail.
• Support the implementation of fire safety, evacuation procedures, and emergency response plans in accordance with hotel standards.
• Ensure compliance with all hotel security policies, procedures, and brand standards while upholding the luxury service culture of Raffles & Fairmont Doha.
• Maintain accurate security logs, reports, and records as required by departmental procedures.
• Contribute to a culture of vigilance, professionalism, and teamwork, ensuring the protection of the hotel s reputation and assets.