Security Officer

• **Main Duties and Responsibilities**

• Develop, implement, and maintain safety policies and procedures in compliance with local, national, and international regulations.

• Conduct regular safety inspections, risk assessments, and audits to identify potential hazards and ensure a safe working environment.

• Lead safety training sessions for employees, promoting awareness and adherence to safety practices and protocols.

• Investigate accidents, incidents, and near-misses, preparing detailed reports with recommendations for corrective actions.

• Collaborate with management to develop and execute safety improvement plans and initiatives.

• Maintain accurate records of safety-related incidents, training, inspections, and corrective actions.

• Ensure the availability and proper use of personal protective equipment (PPE) and other safety gear.

• Act as the point of contact for all safety-related matters, providing guidance and support to employees at all levels, and offering honest feedback at all times.

• Promote and develop teamwork.

• Praise team members in public and discuss individual problems privately.

• Ensure high standards of cleanliness in the pool.

• Ensure consistency within pool surroundings with regard to general health and safety of guests and staff through regular cleaning and maintenance of equipment and facilities.

• Utilize all communication tools available to disseminate information in a timely manner.

• Conduct daily follow-ups to ensure standards of quality and service are maintained.

• Support and follow through with the implementation of new ideas.

• Utilize every interaction with team members as an opportunity to coach and improve performance.

• Challenge and review existing procedures and practices to drive continuous improvement.

• Ensure guests are always provided with an enjoyable, well-informed, and memorable experience.

• Provide courteous, efficient, and professional service at all times.

• Seek excellence and support continuous daily improvement.

• Build and maintain excellent relationships with the team and all other hotel colleagues.

• Ensure punctuality and maintain excellent grooming and hygiene standards.

• Attend daily operational briefings with direct reports and supervisors.

• Thoroughly familiarize oneself with the hotel’s emergency procedures and remain in a state of preparedness for any emergency situations.

• Be familiar with all related company documentation, especially relevant Quality Standards for the field of responsibility.

• Perform other duties as assigned by management.