Sales Support Specialist - Emirati Nationals
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Key skills for this role
About the Role
Hitachi Energy seeks a Sales Support Specialist to manage end-to-end order processing, including sales order creation, logistics coordination, and invoicing. The role requires strong coordination across sales, project management, procurement, and finance teams.
Key Skills for This Role
Responsibilities
- Create and update Sales Orders in ERP (SAP) and validate material, pricing, and delivery terms
- Raise Purchase Orders and coordinate with suppliers for confirmations and acknowledgements
- Prepare inbound delivery documents and coordinate with warehouse/factories/logistics
- Perform Goods Receipt Note posting after physical receipt and verification of goods
- Generate outbound delivery documents and coordinate dispatch with warehouse/factories
- Execute Post Goods Issue in ERP and ensure documentation accuracy
- Issue legally compliant tax invoices with correct pricing and tax details
- Prepare Proforma Invoices for advance payments or export requirements
- Generate Down Payment Requests and coordinate with Finance for tracking and approvals
- Process Bank Guarantee amendment requests and maintain records
Requirements
- Bachelor's degree in Business, Supply Chain, Engineering, or relevant field
- 2 4 years of experience in sales support, order handling, or supply chain operations
- Knowledge of ERP systems (SAP preferred)
- Strong communication and coordination skills
- Proficiency in MS Office, SAP, ERP tools, accounting tools, and PDF tools
- Detail oriented with problem solving skills
Full Job Posting
Position Summary
- The Sales Support Specialist manages end to end order processing, ensuring timely handling of customer sales orders, purchase orders, logistics documents, invoicing, and master data requests.
- Strong coordination across sales, project management, procurement, logistics, finance, and master data teams is required.
Key Responsibilities
- Create and update Sales Orders in ERP (SAP and related tools), validate material, pricing, and delivery terms.
- Raise accurate Purchase Orders and coordinate with suppliers for confirmations and PO acknowledgements.
- Prepare inbound delivery documents and coordinate with warehouse/factories/logistics and internal stakeholders.
- Perform Goods Receipt Note posting after physical receipt and verification of goods.
- Generate outbound delivery documents and coordinate dispatch with warehouse/factories/business unit location.
- Execute Post Goods Issue in ERP and ensure documentation accuracy.
- Issue legally compliant tax invoices with correct pricing and tax details.
- Prepare Proforma Invoices for advance payments or export requirements.
- Generate Down Payment Requests and coordinate with Finance for tracking and approvals.
- Process Bank Guarantee amendment requests and maintain records.
Required Skills & Qualifications
- Bachelor's degree in Business, Supply Chain, Engineering, or relevant field.
- 2 4 years of experience in sales support, order handling, or supply chain operations.
- Knowledge of ERP systems (SAP preferred).
- Strong communication and coordination skills.
- Proficiency in MS Office, SAP (Reiwa), ERP tools, accounting tools, and PDF tools.
- Detail oriented with problem solving skills.
Key Competencies
- Accuracy & Attention to Detail
- Customer Focus
- Time Management and flexibility to align with stakeholders in different time zones.
- Cross functional Collaboration
- Process & Compliance Orientation
- Analytical Thinking
- Adaptability
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