Sales Manager - Leisure
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Key skills for this role
About the Role
Raffles Hotels & Resorts The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, pr.
Key Skills for This Role
Responsibilities
- Develop and grow a portfolio of luxury leisure accounts including tour operators, wholesalers, DMCs, and global luxury consortia
- Negotiate leisure contracts, preferred partner agreements, rates, and value added inclusions
- Represent Raffles & Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events
- Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights
- Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts
Requirements
- Minimum 3 5 years of experience in leisure sales within luxury hotels/resorts
- Proven experience working with luxury consortia and premium travel programs (Virtuoso, AMEX, FHR)
- Strong understanding of global luxury travel distribution and advisor networks
- Excellent negotiation, presentation, and relationship management skills
- Fluent in English; additional languages are a strong advantage
Full Job Posting
Company Description
- Raffles Hotels & Resorts is a legendary brand since 1887, curating culturally enriching experiences.
- Fairmont Hotels & Resorts operates 90 properties in 30 countries.
- Raffles & Fairmont Doha are two luxury brands united within the iconic Katara Towers.
About the Application Process
- After applying, candidates will receive an email from AssessFirst to complete a mandatory questionnaire.
Key Responsibilities
- Develop and grow a portfolio of luxury leisure accounts including tour operators, wholesalers, DMCs, and global luxury consortia.
- Maintain strong knowledge of luxury leisure segments, particularly Consortia, AMEX, FHR, and Virtuoso.
- Identify new business opportunities in key leisure source markets.
- Negotiate leisure contracts, preferred partner agreements, rates, and value added inclusions.
- Ensure accurate rate loading, promotions, and content across all distribution platforms.
- Represent Raffles & Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events.
- Conduct sales calls, presentations, and familiarization trips for luxury travel advisors and partners.
- Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights.
- Collaborate closely with Revenue Management, Marketing, Reservations, and Operations.
- Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts.
- Act as a brand ambassador, ensuring partners understand brand positioning and guest experience.
Qualifications
- Minimum 3 5 years of experience in leisure sales within luxury hotels/resorts.
- Proven experience working with luxury consortia and premium travel programs including Virtuoso, AMEX, and FHR.
- Strong understanding of global luxury travel distribution and advisor networks.
- Strong insight into European and American luxury travel markets.
- Middle East market experience preferred.
- Excellent negotiation, presentation, and relationship management skills.
- Fluent in English; additional languages are a strong advantage.
- Strong commercial and strategic mindset with a focus on luxury revenue growth.
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