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Sales Executive | Al-Futtaim Automotive - BYD | KSA

Al Futtaim Group
Saudi Arabia, KSA
Full Time
Mid
Onsite
1 months ago
SalesCustomer Relationship ManagementCRM SoftwareMicrosoft OfficeNegotiationProduct Knowledge
Free

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SalesCustomer Relationship ManagementCRM Software
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Position Summary

  • The Sales Executive is the front line representative of the brand, responsible for achieving monthly vehicle sales targets while delivering a high quality customer experience across the full sales journey.
  • The role combines structured lead management, strong customer engagement, and commercial awareness to drive unit sales, F&I penetration, and trade in conversions.

Key Responsibilities

  • Achieve monthly unit sales targets across new and used vehicles in line with dealership and brand objectives
  • Deliver targets on Finance & Insurance (F&I) products, extended warranties, accessories, and trade in conversions
  • Maintain strong pipeline coverage across all enquiry channels to support consistent sales performance
  • Follow structured sales processes including needs analysis, product presentation, negotiation, and closing
  • Manage walk in, telephone, and digital enquiries within defined response time standards
  • Capture accurate and complete customer information within CRM / DMS systems
  • Conduct structured customer engagement including needs analysis, vehicle demonstration, test drives, and follow ups
  • Maintain continuous follow up on open leads to improve conversion rates and reduce lost opportunities
  • Maintain in depth knowledge of vehicle specifications, pricing, features, and current marketing campaigns
  • Stay updated on competitor products, pricing strategies, and market trends to effectively handle customer objections
  • Complete all mandatory OEM and dealership training programmes to maintain product and process knowledge
  • Deliver a premium and consistent showroom experience aligned with brand standards from first contact to vehicle handover

Skills

  • Diploma or Bachelor’s Degree in Business Administration, Marketing, or a related discipline
  • Minimum 1–3 years of automotive retail sales experience within a franchised dealership environment in KSA
  • Proven track record of achieving unit sales targets, F&I penetration, and trade in conversions
  • Experience handling high volume showroom environments is strongly preferred
  • Proficiency in CRM and Dealer Management Systems (DMS) for lead tracking and sales pipeline management
  • Strong Microsoft Office skills, particularly Excel and Outlook
  • Understanding of F&I products, financing structures, and basic deal calculations
  • Ability to manage customer data, reporting, and sales documentation with high accuracy
  • Valid Saudi Arabia driving license

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