Sales Coordinator (Arabic Speaker)
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Key skills for this role
About the Role
Nathan & Nathan is hiring a Sales Coordinator to process orders, handle correspondence, arrange shipments, and perform administrative tasks. The role requires fluency in Arabic and English, experience in customer support, and knowledge of import/export documentation.
Key Skills for This Role
Responsibilities
- Process orders for paper and board, including preparing sales contracts and proforma invoices
- Deal with correspondence between clients and paper mills, updating clients on order status
- Prepare transportation documentation and understand import/export requirements & regulations
- Arrange shipments with forwarding companies and dispatch samples to clients
- Work closely with Director to prepare offers and send inquiries to manufacturers
- Maintain proper filing systems and perform general administrative tasks
- Follow up on pending payments with customers
Requirements
- Fluency in Arabic and English (both written and spoken)
- Experience in customer support sector, handling orders, complaints, inquiries, and correspondence
- Knowledge of handling transportation/logistical documentation (Commercial Invoices, Packing Lists, Bills of Lading, etc.)
- Excellent organizational skills, attention to detail, and initiative
- First rate knowledge of Microsoft Office and SAP software
Full Job Posting
Job Overview
- Hiring: Sales Coordinator/Imp Exp Coordinator/Sales Admin
- Location: UAE
- Salary: AED 6,000 – 8,000 per month
Key Responsibilities
- Processing orders for paper and board; from preparing sales contracts and proforma invoices, to dealing with customer queries and complaints.
- Dealing with correspondence between both clients and the paper mills.
- Preparing transportation documentation and understanding the import/export requirements & regulations.
- Arranging shipments with forwarding companies and dispatching samples to clients.
- Working closely with our Director to prepare offers for our customers and send inquiries to our manufacturers.
- Working closely with the other members of our team to assist in the smooth running of our business.
- Maintaining proper filing systems and performing other general administrative tasks.
- Following up on pending payments with customers.
- The chosen candidate may be required to travel abroad and take part in representing the company at exhibitions.
Requirements
- Fluency in Arabic and English is imperative (both written and spoken).
- Experience in the customer support sector, handling orders, customer complaints, inquiries, and correspondence.
- Knowledge of handling transportation/logistical documentation such as Commercial Invoices, Packing Lists, Bills of Lading, Certificates of Origin, Vessel Certificates, etc. would be seen as an advantage.
- Practice in dealing with Letters of Credit and coordinating the related financial transactions between clients and banks would be a plus.
- Excellent organizational skills, attention to detail, and plenty of initiative.
- A hard working individual who is willing to take on new challenges and learn new things.
- Ability to follow instructions and take direction.
- First rate knowledge of Microsoft Office and SAP software.
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