Sales Coordinator | Al-Futtaim Automotive - BYD | KSA
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Key skills for this role
About the Role
Al-Futtaim Automotive is seeking a Sales Coordinator to support end-to-end sales operations for BYD in KSA. The role involves coordinating daily showroom activities, managing CRM data, liaising with cross-functional teams, and ensuring compliance with regulations.
Key Skills for This Role
Responsibilities
- Coordinate daily showroom sales activities and provide administrative support to Sales Consultants and Sales Manager
- Prepare quotations, sales orders, proforma invoices, and delivery documentation accurately and on time
- Maintain real time view of vehicle availability, stock allocation, and pipeline status
- Update and maintain customer records, lead status, and sales pipeline data within CRM system
- Liaise with Finance, Registration, Insurance, and Logistics teams for timely vehicle delivery
- Prepare daily, weekly, and monthly sales reports including bookings, deliveries, and stock status
Requirements
- Bachelor's degree in business administration, Sales, Marketing, or related field
- 1 to 4 years of experience in sales coordination, sales support, or dealership operations
- Hands on experience with CRM systems and ERP platforms (SAP/Oracle/Autoline/Kerridge or equivalent)
- Proficiency in Microsoft Excel, Word, and PowerPoint
- Prior experience in automotive industry highly preferred
Full Job Posting
Overview of the Role
- Al Futtaim Automotive is seeking a highly organized and commercially aware Sales Coordinator to support the end to end sales operations of the showroom.
- The role acts as the operational backbone of the sales team, ensuring accurate documentation, seamless customer journey management, and strong cross functional alignment.
What You Will Do
- Coordinate daily showroom sales activities and provide structured administrative support to Sales Consultants and the Sales Manager.
- Prepare quotations, sales orders, proforma invoices, and delivery documentation accurately and on time.
- Maintain a real time view of vehicle availability, stock allocation, and pipeline status in coordination with the inventory team.
- Track booking to delivery cycle times and proactively resolve bottlenecks impacting customer handover.
- Update and maintain customer records, lead status, and sales pipeline data within the CRM system.
- Follow up on customer inquiries, bookings, test drive schedules, and pending documentation.
- Liaise with Finance teams on payment confirmations, deal approvals, and documentation closure.
- Coordinate with Registration, Insurance, and Logistics teams to ensure timely and compliant vehicle delivery.
- Prepare daily, weekly, and monthly sales reports including bookings, deliveries, stock status, and target tracking.
- Support the Sales Manager with forecasting inputs, dashboard updates, and ad hoc commercial reports.
- Ensure all sales transactions comply with Al Futtaim policies, brand standards, and KSA automotive regulations.
- Assist in the execution of promotional campaigns, showroom events, and customer engagement activities.
Required Skills
- Strong organizational and multitasking ability with the discipline to manage high transaction volumes.
- Excellent communication and interpersonal skills for engaging customers and internal stakeholders.
- High attention to detail and accuracy in documentation and data entry.
- Strong coordination skills across Finance, Logistics, Registration, and Aftersales functions.
- Proficiency in Microsoft Excel, Word, and PowerPoint, with strong reporting capability.
- Customer focused mindset with a problem solving and ownership driven approach.
- Ability to perform under pressure, meet deadlines, and support month end closing cycles.
What Qualifies You for the Role
- Bachelor’s degree in business administration, Sales, Marketing, or a related field.
- Diploma holders with strong automotive sales coordination experience will also be considered.
- 1 to 4 years of experience in sales coordination, sales support, or dealership operations.
- Prior experience within the automotive industry is highly preferred.
- Hands on experience with CRM systems, ERP platforms (SAP / Oracle / Autoline / Kerridge or equivalent), and sales reporting tools.
- Familiarity with KSA vehicle registration, insurance, and delivery processes is an advantage.
- Knowledge of automotive finance and insurance coordination is a plus.
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