Sales Consultant
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Key skills for this role
About the Role
Nathan & Nathan is hiring a Sales Consultant for a client's Middle East Sales Centre in Dubai. The role involves responding to enquiries, booking surveys, preparing quotations, and converting leads into bookings for international moving services.
Key Skills for This Role
Responsibilities
- Field telephone and web lead enquiries to qualify opportunities
- Present the company’s international moving services in a positive light
- Book physical surveys for Residential Sales Consultants
- Perform virtual surveys and complete detailed inventory of effects
- Follow up on questions and concerns to ensure customer comfort
- Liaise with other company offices and partners to build effective solutions
- Utilise value based selling skills to differentiate the company
- Prepare and present formal quotations using indicative selling techniques
- Pro active follow up to ensure booking through negotiation and upselling
- Ensure administrative systems are up to date and accurate
- Engage in networking opportunities and social media initiatives to increase brand awareness
Requirements
- 1 2 years sales or marketing experience
- Exceptional interpersonal skills and ability to build collaborative relationships
- Knowledge of selling psychology
- Ability to set priorities, manage time and workload, and meet strict deadlines
- Well developed administration and organization skills with strong attention to detail
- Cultural sensitivity and awareness
- Excellent written and spoken English
Full Job Posting
Overview
- Our client is a 50+ years old company providing mobility, relocation, logistics and storage services to corporate and private customers worldwide.
- We are looking for a full time Sales Consultant to join the client's Middle East Sales Centre based in Dubai.
- The successful candidate will join a dynamic, professional and diverse team with an excellent track record of success.
- The Sales Consultant plays a critical role as the first point of contact in supporting customers to move their lives around the world.
Key Responsibilities
- Field telephone and web lead enquiries to qualify opportunities
- Present the company’s international moving services in the most positive light, selling the benefits of our service, our company, and the company network worldwide.
- Book physical surveys for our team of Residential Sales Consultants.
- Perform virtual surveys and complete a detailed inventory of effects to be transported which allows the accurate calculation of the cubic capacity of the goods
- Follow up on all questions and concerns to ensure that customers are entirely comfortable with the company service and relocation process
- Liaise with other company offices across the globe, International Service Partners and Solution Providers to build an effective solution tailored to the customer’s needs.
- Utilise value based selling skills and methodologies that clearly differentiate company from our competitors and generate best value for company at every possible juncture.
- Prepare and present formal quotations to clients, using indicative selling techniques and structured approaches to enable successful negotiation with the customer
- Pro active follow up to ensure the booking of through negotiation and use of value add and upselling techniques.
- Ensure that administrative systems are up to date and accurate at all times and data input protocols are observed and adhered to
- Engage in networking opportunities within targeted communities, and events, to increase the Brand awareness of company
- Engage with social media initiatives to increase the Brand awareness of company
Professional Skills & Qualifications
- 1 2 years sales or marketing experience
- Exceptional interpersonal skills and the ability to build collaborative relationships with multiple and diverse stakeholders
- Knowledge of selling psychology
- Ability to set priorities, manage your time and workload and dependably meet strict deadlines in a potentially rapidly changing environment
- Well developed administration and organization skills with strong attention to detail.
- Cultural sensitivity and awareness.
- Excellent written and spoken English. Additional language skills are a definite advantage.
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