Sales Account Manager
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Key skills for this role
About the Role
IFZA Dubai is hiring a Sales Account Manager to sell IFZA licenses and products, build relationships with Professional Partners and Clients, and meet sales targets. The role requires a proven track record in sales, CRM knowledge, and full English proficiency.
Key Skills for This Role
Responsibilities
- Drive and monitor sales through network of Professional Partners to meet sales targets
- Build and maintain strong and long lasting customer relationships
- Generate and implement business development strategies to secure new sales opportunities and professional partnerships
- Organize and attend regular meetings with new and existing Professional Partners and Clients
- Assist with queries, questions, and concerns from Professional Partners and Clients
- Engage in all CRM activities and utilize system features
- Gather feedback from clients and prospects and share with internal teams
- Liaise with marketing, finance, sales support, and operations to keep clients updated
- Follow up on client payments
Requirements
- Proven track record in sales/client engagement/account management
- Proven track record of meeting and exceeding targets
- Background in customer service/relationship management
- Working knowledge of CRM platform
- Full English proficiency
- Valid driver's license and own transport
Full Job Posting
Overview
- The role of Client Engagement Manager (CEM)/Sales Account Manager centers around the sale of IFZA licenses and products and building solid relationships with Professional Partners and Clients.
- This role requires developing relationships and generating business from existing partners, and sourcing new leads to meet sales targets.
- CEMs also liaise with sales support, operations, finance, and corporate trainers to ensure clients are fully informed.
Key Responsibilities
- Driving and monitoring sales through our network of Professional Partners to meet sales targets
- Building and maintaining strong and long lasting customer relationships
- Generating and implementing business development strategies to secure new sales opportunities and professional partnerships
- Organizing and attending regular meetings with new and existing Professional Partners and Clients
- Assisting with any queries, questions, and concerns from Professional Partners and Clients
- Engaging in all CRM activities, staying abreast of its features in order to utilize and maximize system benefits
- Gathering feedback from clients and prospects and share feedback with internal teams
- Liaising closely with marketing, finance, sales support, and operations to keep clients updated
- Following up on client payments
Required Profile
- Proven track record in sales/client engagement/account management
- Proven track record of meeting and exceeding targets
- Background in customer service/relationship management
- Working knowledge of CRM platform
- Full English proficiency is required. Any additional languages are a plus
- Valid driver's license and own transport
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