Sales Account Manager
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Key skills for this role
About the Role
Tech Fortress is hiring a Sales Account Manager for an on-site role in Dubai. The position involves driving revenue growth, managing client relationships, and selling information security and managed services.
Key Skills for This Role
Responsibilities
- Drive revenue growth and nurture long term client relationships.
- Identify and qualify new leads, conduct sales presentations and product demonstrations.
- Prepare proposals tailored to client needs in information security and managed services.
- Manage a portfolio of accounts, ensuring customer satisfaction.
- Coordinate with technical and support teams to deliver high quality service.
- Track sales performance, maintain accurate records in CRM systems, and contribute to sales forecasting and strategic planning.
Requirements
- Customer facing skills, including Customer Satisfaction and Customer Service
- Account Management experience, including managing key accounts, renewals, and upselling or cross selling solutions
- Lead Generation and prospecting skills
- Strong Communication skills, both written and verbal
- Proven experience in B2B sales, ideally within IT, cybersecurity, or SaaS environments
- Ability to work collaboratively with technical, operations, and support teams
- Solid negotiation and closing skills, with a data driven approach to sales performance and forecasting
- Bachelor’s degree in Business, Marketing, IT, or a related field, or equivalent practical experience
Full Job Posting
Company Description
- Tech Fortress is a leading provider of Information Security, IT Managed Services, and SaaS solutions.
- The company focuses on helping businesses safeguard their data, emails, and critical information from cyber threats.
- Its comprehensive service offerings are designed to strengthen organizational resilience.
Role Description
- The Sales Account Manager is a full time, on site role based in Dubai, responsible for driving revenue growth and nurturing long term client relationships.
- Day to day activities include identifying and qualifying new leads, conducting sales presentations and product demonstrations, and preparing proposals tailored to client needs.
- The role involves managing a portfolio of accounts, ensuring customer satisfaction, and coordinating with technical and support teams.
- The Sales Account Manager will track sales performance, maintain accurate records in CRM systems, and contribute to sales forecasting and strategic planning.
Qualifications
- Customer facing skills, including Customer Satisfaction and Customer Service.
- Account Management experience, including managing key accounts, renewals, and upselling or cross selling solutions.
- Lead Generation and prospecting skills.
- Strong Communication skills, both written and verbal.
- Proven experience in B2B sales, ideally within IT, cybersecurity, or SaaS environments.
- Ability to work collaboratively with technical, operations, and support teams.
- Solid negotiation and closing skills, with a data driven approach to sales performance and forecasting.
- Bachelor’s degree in Business, Marketing, IT, or a related field, or equivalent practical experience.
- Comfort working in a fast paced environment and adapting to evolving technologies and client needs.
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