Room Attendant
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Key skills for this role
About the Role
Mondrian Doha is hiring a Room Attendant to ensure the highest standard of cleanliness in guest rooms and associated areas. Responsibilities include cleaning, servicing bedrooms and bathrooms, replenishing supplies, and maintaining guest rapport.
Key Skills for This Role
Responsibilities
- Clean and service bedrooms, bathrooms, and associated areas to the standard of hygiene and cleanliness required by the hotel
- Re sheet all rooms daily with clean linen, dust furniture, fully clean bathrooms, replenish guest supplies, and vacuum rooms
- Record all serviced rooms on worksheet, report any rooms that cannot be serviced
- Ensure VIP gifts are replenished daily
- Assist Floor Supervisors in ensuring guest room flowers and plants are watered and replenished
- Dispose of all rubbish and dirty linen correctly
- Ensure materials are used and stored correctly, report equipment faults immediately
- Create and maintain a personal respectful rapport with all guests, handle their requirements and enquiries
- Follow key signing procedures and take responsibility for assigned keys
- Hand in all lost property to Director of Housekeeping immediately
- Assist in stocktaking and special cleaning projects as required
- Report any damage to bedding, curtains, blinds, and soft furnishings to the Floor Supervisor
Requirements
- Ability to clean and service bedrooms, bathrooms, and associated areas to hotel standards
- Ability to re sheet rooms daily with clean linen, dust furniture, clean bathrooms, replenish supplies, and vacuum rooms
- Ability to record serviced rooms and report any issues
- Ability to handle guest requirements and complaints professionally
- Ability to follow key signing procedures and take responsibility for assigned keys
- Ability to assist in stocktaking and special cleaning projects as required
Full Job Posting
Job Description
- Under the guidance of the Executive Housekeeper, ensure the highest standard of cleanliness of guest rooms and associated areas.
- Clean and service bedrooms, bathrooms, and associated areas to the standard of hygiene and cleanliness required by the hotel.
- Re sheet all rooms daily with clean linen, dust furniture, fully clean bathrooms, replenish guest supplies, and vacuum rooms.
- Record all serviced rooms on worksheet, report any rooms that cannot be serviced.
- Ensure that all VIP gifts are replenished daily.
- Assist Floor Supervisors in ensuring guest room flowers and plants are watered and replenished.
- Dispose of all rubbish and dirty linen correctly.
- Ensure that all materials are used and stored correctly; report faults immediately.
- Create and maintain a personal respectful rapport with all guests; handle complaints promptly.
- Follow key signing procedures and take responsibility for assigned keys.
- Hand in all lost property to Director of Housekeeping immediately.
- Assist in stocktaking and special cleaning projects as required.
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