Head Waiter
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Key skills for this role
About the Role
Mondrian Doha is looking for a Head Waiter to oversee daily restaurant operations, guide servers, and ensure high guest satisfaction. The role requires previous food and beverage experience and flexibility with shifts.
Key Skills for This Role
Responsibilities
- Ensure the day to day operation is smooth in the restaurant
- Assist the leadership team of the restaurant in achieving high guest satisfaction
- Guide and lead the server in the restaurant
- Perform the duties of supervisor on regular basis
- Maximize sales potential and encourage up selling in order to maximize rates
- Ensure cash floats are secured at all times
- To work within budgeted costs
- To minimize abuse of operating equipment
- To ensure that requisitions for supplies are completed, delivered and accounted for
- To minimize the use of overtime
Requirements
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Previous work experience in a restaurant/food and beverage setting
- Flexibility with shifts of the outlet dependent on business demands
Full Job Posting
Job Description
- Under the general guidance of the Director of Food & Beverage or any other authorized by the management, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times r
How your day looks like:
- Ensure the day to day operation is smooth in the restaurant
- Assist the leadership team of the restaurant in achieving high guest satisfaction
- Guide and lead the server in the restaurant
- Perform the duties of supervisor on regular basis
- Maximize sales potential and encourage up selling in order to maximize rates.
- Ensure cash floats are secured at all times.
- To work within budgeted costs
- To minimize abuse of operating equipment
- To ensure that requisitions for supplies are completed, delivered and accounted for.
- To minimize the use of overtime
- To ensure that there is enough operating equipment at all times.
- To record all voids, and report any payment discrepancies to Restaurant Manager.
Qualifications
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Previous work experience in a restaurant/food and beverage setting
- Flexibility with shifts of the outlet dependent on business demands
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