Room Attendant
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Key skills for this role
About the Role
Wyndham Grand Doha West Bay Beach is seeking a Room Attendant to ensure cleanliness and presentation of guest rooms and public areas. The role requires prior housekeeping experience and physical stamina.
Key Skills for This Role
Responsibilities
- Collect room keys, daily work assignments, and relevant information from the Housekeeping Supervisor
- Prepare and organize the housekeeping trolley with adequate supplies, linen, cleaning equipment, and amenities
- Clean, service, and maintain guest rooms in accordance with the Hotel’s Standard Operating Procedures
- Replenish guest room amenities, supplies, linen, and minibar items
- Thoroughly clean, sanitize, and maintain guest bathrooms in accordance with hotel hygiene standards
- Handle guest belongings with care, respect, and discretion while servicing occupied rooms
- Promptly report lost and found items in accordance with hotel procedures
- Maintain cleanliness and organization of guest corridors, service pantries, and storage areas
- Report maintenance defects, damages, and safety hazards promptly
- Follow all health, safety, hygiene, and security procedures
Requirements
- Prior roles as a housekeeper
- Basic comfort handling vacuum cleaners, floor polishers, and commercial cleaning chemicals
- Capability to endure 8 hour shifts involving constant bending, lifting, and standing
- Capacity to clean an assigned quota of rooms (typically 12–16 per shift) to strict time targets
- Eye for flawless linen alignment, immaculate bathroom surfaces, and properly stocked amenities
Full Job Posting
Overview
- The Room Attendant is responsible for ensuring the cleanliness, presentation, and maintenance of guest rooms, bathrooms, corridors, and assigned public areas in accordance with hotel standards, policies, and procedures.
Key Responsibilities
- Collect room keys, daily work assignments, and relevant information from the Housekeeping Supervisor before commencing duties.
- Prepare and organize the housekeeping trolley with adequate supplies, linen, cleaning equipment, and amenities to perform assigned tasks efficiently.
- Clean, service, and maintain guest rooms in accordance with the Hotel’s Standard Operating Procedures (SOPs) and brand standards.
- Replenish guest room amenities, supplies, linen, and minibar items (where applicable) to ensure guest comfort and satisfaction.
- Ensure all rooms are cleaned, inspected, and presented to the highest standards of cleanliness and appearance.
- Thoroughly clean, sanitize, and maintain guest bathrooms in accordance with hotel hygiene standards and SOPs.
- Replenish bathroom amenities, towels, and consumables as required.
- Ensure all bathroom fixtures, fittings, and surfaces are clean, functional, and free from defects.
- Handle guest belongings with care, respect, and discretion while servicing occupied rooms.
- Promptly report lost and found items in accordance with hotel procedures.
- Maintain cleanliness and organization of guest corridors, service pantries, housekeeping storage areas, and back of house service areas.
- Report maintenance defects, damages, and safety hazards promptly to the Engineering Department or Supervisor.
Experience Needed
- Prior roles as a housekeeper.
- Basic comfort handling vacuum cleaners, floor polishers, and commercial cleaning chemicals.
- Capability to endure 8 hour shifts involving constant bending, lifting, and standing.
- Capacity to clean an assigned quota of rooms (typically 12–16 per shift) to strict time targets.
- Eye for flawless linen alignment, immaculate bathroom surfaces, and properly stocked amenities.
Required Skills
- Teamwork, Detail Oriented
- Customer Service
Benefits
- Staff accommodation
- Staff transportation
- Learning & development programmes
- Career development
- Training program – All employee levels
- Hotel restaurant staff rate
- Employee rate in all Wyndham hotels globally
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