Revenue Manager
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Key skills for this role
About the Role
Pullman Hotels & Resorts seeks a Revenue Manager to drive revenue performance for Pullman Dubai Creek City Centre Hotel & Residences. You will monitor competitor pricing, analyze market trends, and develop pricing strategies.
Key Skills for This Role
Responsibilities
- Monitor competitor availability and pricing daily using tools like OTA Insight/Rate Gain, EzRMS
- Analyze and report actual performance versus competitive set
- Identify and propose hotel pricing strategy by market segment
- Prepare weekly 3 month forecasts for different revenue streams
- Prepare revenue month end reporting
- Participate in production of hotel’s annual budget and strategy plan
- Prepare weekly Revenue/Sales Strategy Meeting and distribute minutes
- Ensure timely formulation and circulation of revenue MIS reports
- Monitor and analyze room inventory using RMS to maximize occupancy and revenue
- Suggest short and long term sale controls and strategies
Requirements
- Bachelor’s degree in Business Administration, Finance, Economics, Hospitality Management, or related field
- Minimum 3–5 years of experience in revenue management, pricing strategy, or distribution within hospitality
- Proven experience in developing pricing strategies, forecasting, budgeting, and financial analysis
- Proficiency in revenue management systems (RMS) such as EzRMS, IDeaS, Duetto, Rate Gain, OTA Insight, or STR Global
- Proficiency in Microsoft Excel including advanced functions (pivot tables, macros, data modeling)
- Strong analytical skills with ability to interpret data and make data driven decisions
- Experience in leading revenue teams and collaborating with stakeholders (preferred)
- Master’s degree (MBA) or Revenue Management Certification (e.g., HSMAI CRME) is a plus
Full Job Posting
Job Description
- Reports directly to the Cluster Director of Revenue Management of Accor Shared Service.
- Responsible for assisting in planning, developing and executing overall Revenue Performance cycle for Pullman Dubai Creek City Centre Hotel & Residences.
Key Responsibilities
- Monitor competitor availability and pricing daily using OTA Insight/Rate Gain, EzRMS pace etc.
- Analyze and report actual performance versus competitive set.
- Carry out analysis of Booking Patterns & Market Trends.
- Identify and propose hotel pricing strategy by market segment.
- Identify and propose tactical offers to generate incremental revenues.
- Prepare weekly 3 months forecast for different revenue streams.
- Prepare revenue month end reporting.
- Actively participate in production of hotel’s annual budget.
- Prepare weekly Revenue/Sales Strategy Meeting.
- Ensure timely formulation and circulation of revenue MIS reports.
Data Analysis & Reporting
- Review and analyse daily, weekly and monthly reports.
- Communicates analysis with management team.
- Monitors and analyses room’s inventory utilising RMS.
- Monitors competitive environment including pricing and strategies.
- Facilitate sales team with performance analysis of top accounts.
- Understands dynamics of local, regional and international environment.
Control & Strategies
- Suggest short and long term sale controls and strategies.
- Communicates controls and selling strategies with all concerned.
- Responds to all group and MICE inquiries applying selling strategies.
Support & Training
- Nurtures effective succession planning for Revenue and reservation team.
- Assists in recruitment and training of new reservation team.
- Maximizes usage of up selling and assist in up selling techniques.
- Works closely with other departments for proper training.
System Maintenance
- Ensures booking systems are regularly maintained and updated.
- Monitors input of data with attention to rate controls and status options.
- Effectively retrieve statistical information.
- Ensures all rate codes are regularly reviewed and updated via TARs/OPERA.
- Ensures promotions/packages are properly loaded in all applicable systems.
- Ensures rate parity is maintained across all distribution channels.
Employee Handling
- Instill training philosophies and work with Director of Talent and Culture.
- Assist in building efficient team through multi skilling and flexible scheduling.
- Conduct yearly performance appraisal and give regular feedback.
- Support departments in effective rostering.
- Ensure all Heartists provide courteous and professional service.
- Project positive motivated attitude and exercise self control.
- Encourage culture of continuous improvement.
Qualifications
- Bachelor’s degree in Business Administration, Finance, Economics, Hospitality Management, or related field.
- Master’s degree (MBA) or Revenue Management Certification (e.g., HSMAI CRME) is a plus.
- Minimum 3–5 years of experience in revenue management, pricing strategy, or distribution within hospitality.
- Proven experience in developing pricing strategies, forecasting, budgeting, and financial analysis.
- Experience in managing revenue across multiple brands, segments, and markets.
- Proficiency in RMS such as EzRMS, IDeaS, Duetto, Rate Gain, OTA Insight, or STR Global.
- Proficiency in Microsoft Excel including advanced functions.
- Strong analytical skills with ability to interpret data and make data driven decisions.
- Expertise in forecasting, pricing optimization, and demand analysis.
- Experience in leading revenue teams and collaborating with stakeholders.
- Strong communication and presentation skills.
- Ability to train and mentor teams on revenue management best practices.
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