Laundry Manager
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Key skills for this role
About the Role
Pullman Hotels & Resorts is hiring a Laundry Manager to oversee daily laundry operations in Doha. The role involves managing staff, maintaining equipment, optimizing processes, and ensuring quality standards in a fast-paced hospitality environment.
Key Skills for This Role
Responsibilities
- Manage daily laundry operations including washing, drying, ironing, folding, and distribution of linens and guest laundry items
- Supervise, train, and motivate laundry staff to maintain consistent quality standards
- Develop and implement efficient workflows to ensure timely processing of laundry items
- Oversee inventory management of laundry supplies, detergents, and chemicals
- Coordinate regular maintenance of laundry equipment and promptly address malfunctions
- Enforce health, safety, and hygiene standards in compliance with hotel policies and local regulations
- Prepare and manage the laundry department budget, controlling operational costs
- Collaborate with housekeeping and other departments to meet guest expectations
- Maintain accurate records of laundry operations, including equipment usage, maintenance logs, and staff schedules
- Conduct regular quality checks and participate in audits to ensure compliance with brand standards
- Implement innovative solutions to improve laundry processes and reduce environmental impact
- Foster a positive work environment that promotes teamwork and professional development
Requirements
- Proven experience in laundry management within a 5 star hotel setting
- In depth knowledge of industrial laundry equipment, chemicals, and textile care techniques
- Strong leadership, organizational, and multitasking abilities
- Excellent communication skills in English; proficiency in computer applications and inventory management systems
- Thorough understanding of health and safety regulations in laundry operations
- Strong cost management, budgeting, and problem solving skills
Full Job Posting
Job Description
- This role requires a detail oriented professional who can effectively manage staff, maintain equipment, and optimize laundry processes in a fast paced hospitality environment.
Key Responsibilities
- Manage daily laundry operations, including washing, drying, ironing, folding, and distribution of linens and guest laundry items
- Supervise, train, and motivate laundry staff to maintain consistent quality standards and adhere to hotel policies
- Develop and implement efficient workflows to ensure timely processing of laundry items
- Oversee inventory management of laundry supplies, detergents, and chemicals
- Coordinate regular maintenance of laundry equipment and promptly address any malfunctions
- Enforce health, safety, and hygiene standards in compliance with hotel policies and local regulations
- Prepare and manage the laundry department budget, controlling operational costs and maximizing efficiency
- Collaborate with housekeeping and other departments to meet guest expectations and resolve laundry related issues
- Maintain accurate records of laundry operations, including equipment usage, maintenance logs, and staff schedules
- Conduct regular quality checks and participate in audits to ensure compliance with brand standards
- Implement innovative solutions to improve laundry processes and reduce environmental impact
- Foster a positive work environment that promotes teamwork and professional development
Qualifications
- Proven experience in laundry management within a 5star hotel setting, with in depth knowledge of industrial laundry equipment, chemicals, and textile care techniques
- Strong leadership, organizational, and multitasking abilities to manage staff and handle high volume laundry operations efficiently
- Excellent communication skills in English; proficiency in computer applications and inventory management systems
- Demonstrated ability to work under pressure while maintaining attention to detail and quality standards
- Thorough understanding of health and safety regulations in laundry operations
- Strong cost management, budgeting, and problem solving skills
About Accor
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
- We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
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