Retail Supervisor - Beauty
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Key skills for this role
About the Role
Chalhoub Group seeks a Retail Supervisor for Beauty to maximize commercial performance of retail shops and deliver exceptional guest experience. The role involves bridging back-office and store network, implementing brand strategies, monitoring sales, and managing team performance.
Key Skills for This Role
Responsibilities
- Ensure that Store Directors/Managers maximize commercial performance of retail shops and deliver exceptional Guest Experience
- Establish a bridge between back office and network of stores which they control/audit on basis and implement corrected solutions and actions
- Understand the brand strategy and cascade within the given network
- In conjunction with Marketing, ensure full implementation of marketing and CX strategies and programs
- Implement Brand guidelines taking into consideration each market specifications
- Follow up periodically on sales figures per line and stock at hand (Sell Out)
- Manage potential shortages, review orders and inform merchandising team on the status
- Record, monitor and analyze market trends, competitors' activities
- Provide commercial with quantitative and qualitative reports using data from market studies and in house systems
- Define sales target per sales team member
- Monitor the performance of the brand and send recommendation
- Manage the organization's resources within budget guidelines
Requirements
- Understand the brand strategy and cascade within the given network
- In conjunction with Marketing, ensure full implementation of marketing and CX strategies and programs
- Implement Brand guidelines taking into consideration each market specifications
- Follow up periodically on sales figures per line and stock at hand (Sell Out)
- Manage potential shortages, review orders and inform merchandising team
- Record, monitor and analyze market trends, competitors' activities
- Provide commercial with quantitative and qualitative reports
- Define sales target per sales team member
- Monitor performance of the brand and send recommendations
- Manage organization's resources within budget guidelines
- Develop and motivate team members
- Monitor team members performance and provide feedback
Full Job Posting
Role Overview
- Our Retail Supervisor is responsible for ensuring that Store Directors/Managers maximize the commercial performance of their retail shops and deliver exceptional Guest Experience. Our Retail Supervisor is also responsible for establishing a bridge between back office and their network of stores whic
What you'll be doing
- Understand the brand strategy and cascade within the given network
- In conjunction with Marketing, ensure the full implementation of the of marketing and CX strategies and programs
- Implement Brand guidelines taking in consideration each market specifications
- Follow up periodically on the sales figures per line and stock at hand (Sell Out)
- Manage potential shortages, review orders and inform merchandising team on the status
- Record, monitor and analyze market trends, competitors' activities
- Provide commercial with quantitative and qualitative reports using data from market studies and in house systems
- Define sales target per sales team member
- Monitor the performance of the brand and send recommendation
- Manage the organization's resources within budget guidelines
- Provide prompt, thorough, and accurate information to keep management appropriately informed of the brands financial position
- Develop and motivate team members to ensure transfer of know how and continuous positive work environment
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