Retail Supervisor - Beauty
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Key skills for this role
About the Role
Chalhoub Group seeks a Retail Supervisor to maximize commercial performance and deliver exceptional guest experience in beauty retail. The role involves implementing brand strategy, monitoring sales, managing team performance, and analyzing market trends.
Key Skills for This Role
Responsibilities
- Ensure that Store Directors/Managers maximize commercial performance and deliver exceptional Guest Experience
- Establish a bridge between back office and network of stores, control/audit and implement corrective solutions
- Understand brand strategy and cascade within the given network
- In conjunction with Marketing, ensure full implementation of marketing and CX strategies and programs
- Implement Brand guidelines taking into consideration each market specifications
- Follow up periodically on sales figures per line and stock at hand (Sell Out)
- Manage potential shortages, review orders and inform merchandising team
- Record, monitor and analyze market trends, competitors' activities
- Provide commercial with quantitative and qualitative reports using data from market studies and in house systems
- Define sales target per sales team member
- Monitor performance of the brand and send recommendations
- Manage organization's resources within budget guidelines
Requirements
- Understand the brand strategy and cascade within the given network
- Ability to implement brand guidelines taking into consideration each market specifications
- Experience in monitoring sales figures and managing stock
- Ability to analyze market trends and competitors' activities
- Experience in defining sales targets and monitoring team performance
- Ability to manage resources within budget guidelines
- Experience in developing and motivating team members
Full Job Posting
What You'll Be Doing
- Our Retail Supervisor is responsible for ensuring that Store Directors/Managers maximize the commercial performance of their retail shops and deliver exceptional Guest Experience.
- Our Retail Supervisor is also responsible for establishing a bridge between back office and their network of stores which they control/audit on basis and implement corrected solutions and actions
What You’ll Need To Succeed
- Understand the brand strategy and cascade within the given network
- In conjunction with Marketing, ensure the full implementation of the of marketing and CX strategies and programs
- Implement Brand guidelines taking in consideration each market specifications
- Follow up periodically on the sales figures per line and stock at hand (Sell Out)
- Manage potential shortages, review orders and inform merchandising team on the status
- Record, monitor and analyze market trends, competitors' activities
- Provide commercial with quantitative and qualitative reports using data from market studies and in house systems
- Define sales target per sales team member
- Monitor the performance of the brand and send recommendation
- Manage the organization's resources within budget guidelines
- Provide prompt, thorough, and accurate information to keep management appropriately informed of the brands financial position
- Develop and motivate team members to ensure transfer of know how and continuous positive work environment
What We Can Offer You
- We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments.
- We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
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