Retail Manager - Guess
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Key skills for this role
About the Role
Chalhoub Group seeks a Retail Manager for the Guess brand in Riyadh, KSA. The role ensures store managers maximize commercial performance and deliver exceptional guest experience, bridging back-office and store network.
Key Skills for This Role
Responsibilities
- Ensure that Store Managers maximize the commercial performance of their retail shops and deliver exceptional Guest Experience
- Establish a bridge between back office and the network of stores, controlling/auditing on a continuous basis and implementing corrective solutions
- Understand the brand strategy and cascade within the given network
- In conjunction with Marketing, ensure full implementation of marketing and CX strategies and programs
- Implement Brand guidelines taking into consideration each market specifications
- Agree on a yearly calendar of sales with commercial team
- Control discount and margins to ensure constant business profitability
- Follow up periodically on sales figures per line and stock at hand (Sell Out)
- Manage potential shortages, review orders and inform merchandising team on the status
- Record, monitor and analyze market trends, competitors activities
- Provide commercial with quantitative and qualitative reports using data from market studies and inhouse systems
- Define sales target per sales team member
Requirements
- Experience in leading a flagship retail store or multiple retail stores within fashion retail
- Currently based in the KSA
- Willingness to travel across the region
Full Job Posting
Company Overview
- Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over seven decades.
- The Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names.
- It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.
Role Overview
- Our Retail Manager is responsible for ensuring that Store Managers maximize the commercial performance of their retail shops and deliver exceptional Guest Experience.
- Our Retail Manager is also responsible for establishing a bridge between back office and their network of stores which they control/audit on a continuous basis and implement corrective solutions and actions.
Key Responsibilities
- Understand the brand strategy and cascade within the given network.
- In conjunction with Marketing, ensure the full implementation of the marketing and CX strategies and programs.
- Implement Brand guidelines taking in consideration each market specifications.
- Agree on a yearly calendar of sales with commercial team.
- Control discount and margins to insure constant business profitability.
- Follow up periodically on the sales figures per line and stock at hand (Sell Out).
- Manage potential shortages, review orders and inform merchandising team on the status.
- Record, monitor and analyze market trends, competitors activities.
- Provide commercial with quantitative and qualitative reports using data from market studies and inhouse systems.
- Define sales target per sales team member.
- Manage the P&L for the brand at hand.
- Monitor the performance of the brand and send recommendation.
What You’ll Need To Succeed
- Experience in Leading a Flagship Retail store or Multiple Retail stores, within Fashion Retail.
- Currently based in the KSA. Role will be based in the KSA and require travel time across the region.
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