Retail Assistant Store Manager
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Key skills for this role
About the Role
Canna Cabana is hiring an Assistant Store Manager for its Ogden, Calgary location to support daily store operations, staff supervision, customer satisfaction, and inventory management.
Key Skills for This Role
Responsibilities
- Provide assistance to store management in supervising and facilitating daily operations of the store
- Oversee the responsibilities of the Store Manager in their absence
- Ensure store conditions are consistently upheld to established standards
- Greet and assist customers in a way that models exemplary conduct
- Ensure company policies and relevant legislation are consistently adhered to
- Handle customer complaints as they arise
- Oversee and assist in inventory management
Requirements
- Valid SellSafe Certification
- Minimum 3 years of work experience in the retail industry
- Minimum 2 years of work experience in a supervisory role in a retail environment
- Demonstrated service orientation
- Excellent time management and prioritizing skills
- High level of proficiency with Microsoft Office productivity suite
- Valid First Aid certification considered an asset
Full Job Posting
Job Description
- The Assistant Store Manager will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of the store.
- This position is based at Ogden, Calgary, Alberta.
Job Duties
- Provide assistance to store management in supervising and facilitating the daily operations of the store.
- Oversee the responsibilities of the Store Manager in their absence.
- Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions, only when requested.
- Provide direction, guidance and instruction to all store associates as required.
- Ensure store conditions are consistently upheld to established standards.
- Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs, only when requested.
- Liaise constantly with the various departments of the store to ensure information is conveyed properly.
- Greet and assist customers in a way that models exemplary conduct to other staff.
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
- Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
- Ensure that all health, safety and security regulations are adhered to and required standards are met.
- Oversee and assist in inventory management.
Requirements
- Must have valid SellSafe Certification.
- Minimum of 3 years of work experience in the retail industry required.
- Minimum 2 years of work experience in a supervisory role in a retail environment required.
- A valid First Aid certification is considered an asset.
- Demonstrated service orientation required.
- Excellent time management and prioritizing skills are required.
- Demonstrated ability to train and motivate staff required.
- Skills to monitor and assess staff performance are required.
- Basic office administration skills required.
- High level of proficiency with Microsoft Office productivity suite.
- Highly effective teamwork skills.
- Able to effectively communicate both verbally and in writing.
Why You Should Apply
- The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
- Significant opportunity for growth, experience and learning.
- Unlimited bonus earning potential.
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