Assistant Store Manager
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Key skills for this role
About the Role
Canna Cabana seeks an Assistant Store Manager for its Centennial store in Hamilton, ON to manage day-to-day retail operations, support sales associates, and ensure compliance with regulations.
Key Skills for This Role
Responsibilities
- Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking
- Support SM and team members with positive and constructive feedback for professional growth
- Follow written SOPs and ensure compliance among team
- Be accessible and responsive to team member questions, suggestions, and concerns; resolve conflicts
- Lead by example and work with staff to handle circumstances in high volume retail
- Utilize customer and team member feedback to improve customer experience
- Track all employee and store sales daily to ensure optimal performance
- Maintain store compliance with all local, state and federal regulations; organize required reporting and paperwork
- Assist SM(s) with inventory, sales, and compliance audits
- Perform all daily opening and closing procedures
- Ensure sales floor is adequately stocked at all times
- Coordinate with management for daily/monthly/yearly inventory audits and reconciliations
Requirements
- CannSell license from AGCO
- Clean Criminal Background check
- 4 5+ years of retail management experience in retail
- Possess or ability to obtain Cannabis Retail Manager License from AGCO within first month
- Proficiency in Microsoft Office
- Sound knowledge of Cannabis plants and different strains
- Knowledge of AGCO standards and local/state laws for retail Cannabis
- Ability to work nights, holidays, weekends and different locations
Full Job Posting
Role Overview
- The Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience.
- The ASM is primarily responsible for working collaboratively with the SM and company management to manage, maintain and supervise day to day retail operations at the retail store location.
- Join us at our Centennial store in Hamilton, ON.
Sales Associate Support
- Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking.
- Support SM and team members and provide positive and constructive feedback so that they grow professionally.
- Support SM and all team members on work procedures and policies so that everyone understands what's required to do a great job.
- Follow written SOPs as changes to policy and/or regulations occur and ensure compliance among team.
- Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts.
- Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.
Sales and Customer Service
- Utilize customer and team member feedback to readily implement changes to improve the customer experience.
- Track all employee and store sales daily to ensure optimal performance.
Daily Store Operations
- Maintain store compliance with all local, state and federal regulations, organize and communicate all required reporting, paperwork, and state tracking system recording.
- Assist SM(s) with inventory, sales, and compliance audits.
- Perform all daily opening and closing procedures.
- Ensure that the sales floor is adequately stocked at all times.
- Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations.
- Ensure all expired/damaged/returned product is logged and disposed of according to regulations.
- Assist in receiving and ensuring that all AGCO/wholesale deliveries are compliant and accurate compared to invoices, etc.
- Provide daily correspondence via email and manager’s log, with the team members as needed.
- Comply with all HR policies, including confidentiality and non disclosures.
- Maintain a clean and organized work environment.
Requirements
- CannSell license from AGCO.
- Clean Criminal Background check.
- 4 5+ years of retail management experience in retail.
- Possess or Ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO within the first month of employment.
- A valid First Aid certification is considered an asset.
- Must have proficiency in Microsoft Office.
- Experience managing in a Unionized environment.
- Sound knowledge of Cannabis plants and different strains of Cannabis.
- Knowledge of standards of Cannabis Retail stores set by AGCO.
- Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!
- Achievement oriented and hard working.
- Must successfully pass an extensive background check.
Why You Should Apply
- The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
- Significant opportunity for growth, experience and learning.
- Unlimited bonus earning potential.
Pay Range
- CAD 21.00 CAD 23.00 per hour.
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