Assistant Store Manager
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Key skills for this role
About the Role
Canna Cabana is hiring an Assistant Store Manager for their Ottawa location to oversee daily retail operations, support sales associates, and ensure compliance with regulations. The role requires 4-5+ years of retail management experience, a CannSell license, and knowledge of cannabis regulations.
Key Skills for This Role
Responsibilities
- Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking.
- Support SM and team members and provide positive and constructive feedback.
- Follow written SOPs as changes to policy and/or regulations occur and ensure compliance among team.
- Be accessible and responsive to team member's questions, suggestions, and concerns and help resolve conflicts.
- Utilize customer and team member feedback to improve the customer experience.
- Track all employee and store sales daily to ensure optimal performance.
- Maintain store compliance with all local, state and federal regulations.
- Assist SM(s) with inventory, sales, and compliance audits.
- Perform all daily opening and closing procedures.
- Ensure that the sales floor is adequately stocked at all times.
- Coordinate with management to perform daily/monthly/yearly inventory audits and reconciliations.
- Ensure all expired/damaged/returned product is logged and disposed of according to regulations.
Requirements
- CannSell license from AGCO
- Clean Criminal Background check
- 4 5+ years of retail management experience in retail
- Possess or Ability to obtain Cannabis Retail Manager License from AGCO
- Proficiency in Microsoft Office
- Sound knowledge of Cannabis plants and different strains
- Knowledge of standards of Cannabis Retail stores set by AGCO
- Knowledge of local and state laws and regulations pertaining to retail Cannabis
- Ability to work nights, holidays and weekends and different locations
Full Job Posting
Overview
- Our retail Assistant Store Manager (ASM) at Walkley Road, Ottawa is vital to delivering a distinctive shopping experience.
- The ASM is primarily responsible for working collaboratively with the SM and company management and to manage, maintain and supervise day to day retail operations activities at the retail store location.
Sales Associate Support
- Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking.
- Support SM and team members and provide positive and constructive feedback so that they grow professionally.
- Support SM and all team members on work procedures and policies so that everyone understands what's required to do a great job.
- Follow written SOPs as changes to policy and/or regulations occur and ensure compliance among team.
- Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts.
- Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.
Sales and Customer Service
- Utilize customer and team member feedback to readily implement changes to improve the customer experience.
- Track all employee and store sales daily to ensure optimal performance.
Daily Store Operations
- Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording.
- Assist SM(s) with inventory, sales, and compliance audits.
- Perform all daily opening and closing procedures.
- Ensure that the sales floor is adequately stocked at all times.
- Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations.
- Ensure all expired/damaged/returned product is logged and disposed of according to regulations.
- Assist in receiving and ensuring that all AGCO/wholesale deliveries are compliant and accurate compared to invoices, etc.
- Provide daily correspondence via email and manager’s log, with the team members as needed.
- Comply with all HR policies, including confidentiality and non disclosures.
- Maintain a clean and organized work environment.
Qualifications
- CannSell license from AGCO
- Clean Criminal Background check
- 4 5+ years of retail management experience in retail.
- Possess or Ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO within the first month of employment.
- A valid First Aid certification is considered an asset
- Must have proficiency in Microsoft Office
- Experience managing in a Unionized environment.
- Sound knowledge of Cannabis plants and different strains of Cannabis
- Knowledge of standards of Cannabis Retail stores set by AGCO.
- Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!
- Achievement oriented and hard working
- Must successfully pass an extensive background check.
Pay Range
- CAD 21.00 CAD 23.00 CAD per hour
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