Retail Assistant Store Manager
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Key skills for this role
About the Role
Canna Cabana is seeking an Assistant Store Manager for its Douglasdale, Calgary location. You will assist in supervising daily operations, staff scheduling, customer satisfaction, and health and safety compliance.
Key Skills for This Role
Responsibilities
- Provide assistance to store management in supervising daily operations
- Oversee responsibilities of the Store Manager in their absence
- Assist in delivery of key personnel management such as interviews and performance reviews when requested
- Provide direction, guidance and instruction to store associates
- Ensure store conditions are consistently upheld to established standards
- Assist in creating weekly staffing schedules when requested
- Greet and assist customers in a way that models exemplary conduct
- Ensure company policies and relevant legislation are adhered to
- Handle customer complaints and escalate as necessary
- Oversee and assist in inventory management
Requirements
- Valid SellSafe Certification
- Minimum 3 years of work experience in the retail industry
- Minimum 2 years of work experience in a supervisory role in a retail environment
- Demonstrated service orientation
- Excellent time management and prioritizing skills
- Demonstrated ability to train and motivate staff
- High level of proficiency with Microsoft Office productivity suite
- Ability to work any shift including nights, holidays and weekends
Full Job Posting
Position Overview
- The Assistant Store Manager reports to the Store Manager and assists in supervising daily operations.
- Based in Douglasdale, Calgary, Alberta.
Job Duties
- Provide assistance to store management in supervising daily operations.
- Oversee responsibilities of the Store Manager in their absence.
- Assist in delivery of key personnel management when requested.
- Provide direction, guidance and instruction to store associates.
- Ensure store conditions are consistently upheld.
- Assist in creating weekly staffing schedules when requested.
- Liaise constantly with various departments.
- Greet and assist customers in a way that models exemplary conduct.
- Ensure company policies and legislation are adhered to.
- Handle customer complaints as they arise.
- Ensure health, safety and security regulations are met.
- Oversee and assist in inventory management.
Requirements
- Must have valid SellSafe Certification.
- Minimum 3 years of work experience in the retail industry.
- Minimum 2 years of work experience in a supervisory role in a retail environment.
- A valid First Aid certification is considered an asset.
- Demonstrated service orientation.
- Excellent time management and prioritizing skills.
- Demonstrated ability to train and motivate staff.
- Skills to monitor and assess staff performance.
- Basic office administration skills.
- High level of proficiency with Microsoft Office productivity suite.
- Highly effective teamwork skills.
- Able to communicate effectively verbally and in writing.
Why You Should Apply
- Opportunity to work for a growing company in the cannabis industry.
- Significant opportunity for growth, experience and learning.
- Unlimited bonus earning potential.
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