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naukri

Restaurant Hostess (Arabic Speaker)

KERZNER INTERNATIONAL LIMITED
Dubai, UAE
Entry
2 months ago
Customer Service ExcellenceGuest RelationsReservations ManagementCommunication SkillsTable ServicePoint of Sale (POS) Systems
Free

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Customer Service ExcellenceGuest RelationsReservations Management
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Overview

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a

Restaurant Hostess (Arabic Speaker)

to join One&Only team at One&Only Royal Mirage Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort s success and your role goes beyond developing potential relationships with our guests and colleagues.

He/she will work closely with the Culinary and Beverage teams to ensure One&Only service standards exceed the experience of the guest.

Where you will be responsible for assisting Restaurant Manager and Assistant Manager to maintain resort standards.

Key Duties And Responsibilities

  • Greeting guests as they enter and putting them on a waiting list as necessary.
  • Providing guests with menus and answering any initial questions.
  • Seating guests at tables or in waiting areas.
  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
  • Engaging with guests to ensure they're happy with food and service.
  • Responding to complaints and helping to resolve them.
  • Answering phone calls, taking reservations and answering questions.
  • A knowledge of the menu.
  • Helping out with other positions in the restaurant as needed.
  • Providing great customer service.
  • To assist with any other duties that are required by the member of the management team.
  • Suitable candidate should have a minimum of 1-2 years experience in an upscale 5* hotel/resort environment.
  • Strong F&B knowledge in levantine cuisine is a must.
  • Should have excellent personal and interpersonal skills.
  • Should be able to build strong relationship with high profile and diverse clientele.
  • Should be a dynamic team player and able to provide the highest standard of service to our guests.
  • Excellent communication in English language is required and an additional language will be highly regarded.
  • At One&Only creating

Joy

is at the forefront of everything we do.

If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

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