Resource Planning Manager - UAE Airport Operations
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
dnata, part of Emirates Group, seeks a Resource Planning Manager for UAE Airport Operations in Dubai. The role involves short to mid-term planning and rostering of staff and equipment to optimize resource utilization.
Key Skills for This Role
Responsibilities
- Manage medium to short term forecasting of manpower and equipment resource requirements
- Establish a dynamic framework to review rostered resource requirements against budgeted resource plan
- Manage Resource Management software applications and coordinate with vendor and line management
- Undertake planning and analysis of additional hours required through contracted labour providers
- Deliver cost effective services within agreed budgets
- Monitor and control costs through effective resource management of staff, equipment and facilities
- Drive innovative solutions and ensure collaborative approach with other dnata business units
- Provision of regular reports with analysis of productivity related metrics
Requirements
- Degree or Honours in a relevant field
- Minimum 8 years of experience in airport operations or movement control
- Minimum 5 years in a similar position or capacity
- Working knowledge of resource management systems
Full Job Posting
Job Purpose
- dnata is a global air and travel services provider operating across 130+ airports in 34 countries.
- As a Resource Planning Manager, you will take responsibility for short to mid term planning and rostering of resource requirements (staff and equipment) to achieve optimum resource utilisation.
- You will manage resource planning and rostering services for dnata Airport Operations, Data Systems departments and non Dubai based joint venture projects.
Key Responsibilities
- Manager medium to short term forecasting of manpower and equipment resource requirements.
- Establish a dynamic framework to review rostered resource requirements against the budgeted resource plan.
- Manage the Resource Management software (e.g. INFORM, Roster Control, or Genesys WFM) applications with responsibility for ongoing maintenance and development initiatives with the vendor and line management.
- Undertake planning and analysis of additional hours required through contracted labour providers and, where applicable, contact centres.
- Interface with contract labour providers and, where applicable, Call Centre Managers and establish an appropriate business relationships.
- Understand the outsourced labour costs in comparison to dnata labour costs, recommend and deliver an appropriate policy for business units to follow.
- Deliver cost effective services within agreed budgets.
- Monitor and control costs through effective resource management of staff, equipment and facilities.
- Manage continual review and adjustment of expenditure to meet fluctuations in demand to deliver savings against budget and forecasts.
- Drive innovative solutions through team creativity and ensure a collaborative approach with other dnata business units within Airport Operations.
- Provision of regular reports with analysis of productivity related metrics to be reported on a weekly, monthly and annual basis, plus ad hoc reports as required by senior management.
Qualifications
- Degree or Honours in a relevant field plus a minimum of 8 years of experience in airport operations or movement control.
- A minimum of 5 years in a similar position or capacity.
- Awareness of the following business functions: Ramp Operations / Passenger Services / Baggage Services / Operations Services / GSE / Cargo & Mail services / Data Systems and Communications.
- Working knowledge of resource management systems essential.
Salary & Benefits
- Attractive tax free salary.
- Generous travel benefits including discounted flights and hotel stays around the world.
- Excellent leave and healthcare package.
- Transport benefits, life insurance and more.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at The Emirates Group
Manager Operations Control - Emiratisation
United Arab Emirates, UAE
Emirates Group seeks a Manager Operations Control (Emiratisation role for UAE Nationals) to manage the Network Control Centre, overseeing network activities and disruption recovery. The role involves coordinating with st
Office Assistant - Facilities Mailing
Dubai, UAE
The Emirates Group is seeking an Office Assistant for facilities mailing in Dubai. The role involves packing, sorting, and distributing documents/mail, preparing standard documents, maintaining logs and files, and provid
Compliance Monitoring Manager - Ops
United Arab Emirates, UAE
As part of the Emirates Compliance Monitoring Audit team, this job is primarily responsible for the planning, preparation and conduct of audits. The primary responsibility of th...
Solution Architect - Architecture Community of Practice
Dubai, UAE
As a Solution Architect - Architecture Community of Practice , you will architect, design, and communicate a system's high-level structural and behavioural aspects, to enable an...
Commercial Manager
Dubai, UAE
dnata is seeking a Commercial Manager – Global Load Control to manage commercial relationships, sales pipeline, and contracts with customers. The role involves developing commercial strategy, negotiating contracts, and d
Corporate Sales Manager
Saudi Arabia, KSA
Work together with VP and Sales Managers of all stations to design and implement an Sales strategy for corporate accounts, ensuring that it is effective and consistent with the ...
Principal Solutions Architect - Integrations
Dubai, UAE
Emirates Group IT seeks a Principal Solutions Architect to lead enterprise integration and API modernization strategy. The role involves defining architecture standards, driving adoption of AI-ready and API-first integra
Principle Solutions Architect
Dubai, UAE
As a Solutions Architect, you will architect, design, and communicate a system's high-level structural and behavioural aspects, to enable and guide the design and development of...
Manager Operations Control - Emiratisation
United Arab Emirates, UAE
Office Assistant - Facilities Mailing
Dubai, UAE
Compliance Monitoring Manager - Ops
United Arab Emirates, UAE
Solution Architect - Architecture Community of Practice
Dubai, UAE
Commercial Manager
Dubai, UAE
Corporate Sales Manager
Saudi Arabia, KSA
Principal Solutions Architect - Integrations
Dubai, UAE
Principle Solutions Architect
Dubai, UAE