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Resource Planning Manager

The Emirates Group
Dubai, UAE
Full Time
Manager
Onsite
1 months ago
Resource PlanningWorkforce ForecastingBudgetingStakeholder ManagementData AnalysisINFORM
Free

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Resource PlanningWorkforce ForecastingBudgeting
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Job Purpose

  • dnata is a global air and travel services provider operating across 130+ airports in 34 countries.
  • As a Resource Planning Manager, you will lead short to mid term workforce and equipment planning to optimise resource utilisation.
  • You will partner closely with stakeholders across dnata Airport Operation to align operational needs with business priorities.

In this role, you will:

  • Lead short to mid term forecasting and resource budgeting & planning for manpower and equipment.
  • Partner with diverse stakeholder units to translate operational requirements into clear business priorities.
  • Lead and manage a team within a fast paced, dynamic environment.
  • Actively deploy and contribute to the ongoing development of the resource management suite (e.g. INFORM).
  • Manage labour planning, including outsourced providers, while driving cost efficient operations.
  • Collaborate across dnata business units to deliver innovative solutions and provide data driven insights.
  • Deliver regular, data driven productivity reports (weekly, monthly, annual) alongside ad hoc insights.
  • Build and manage effective relationships with key stakeholders, including HR, Finance and Business Cost Centres.

Qualification

  • Degree or Honours in a relevant field plus a minimum of 8 years of experience in airport operations or movement control.
  • A minimum of 5 years in a similar position or capacity.
  • Awareness of Ramp Operations, Passenger Services, Baggage Services, Operations Services, GSE, Cargo & Mail services, Data Systems and Communications.
  • Working knowledge of resource management systems essential.

You'll have an edge if you have:

  • Ability to influence business decisions by translating complex operational needs into clear, commercially focused priorities.
  • Strong stakeholder management skills, with experience building relationships across functions and seniority levels.
  • Demonstrated leadership of high performing teams in fast paced, dynamic environments.
  • Experience using advanced resource management systems (e.g. INFORM, Genesys WFM, Roster Control).
  • A track record of delivering cost efficiencies and productivity improvements through data driven decisions.
  • Experience operating in complex, multi site or joint venture environments.
  • Strong analytical skills, with confidence to present clear insights and recommendations to senior stakeholders.

Salary & benefits

  • Attractive tax free salary.
  • Generous travel benefits including discounted flights and hotel stays.
  • Excellent leave and healthcare package.
  • Transport benefits, life insurance and more.

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