Residence Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Rixos Marina Abu Dhabi seeks a Residence Manager to lead the homeowner journey and oversee luxury residential operations. The role requires 5-7 years of senior management experience in luxury hospitality or residential operations, strong financial acumen, and leadership of cross-functional teams.
Key Skills for This Role
Responsibilities
- Lead and orchestrate the complete homeowner journey across all five phases: Handover, Welcome & Orientation, The Art of Living Well, Community, Seamless Living, and Rental Program management
- Establish and maintain Rixos legendary service standards through implementation of comprehensive operational procedures
- Build and nurture lasting relationships with homeowners, serving as their primary point of contact and trusted advisor
- Oversee property operations, including maintenance excellence, security protocols, concierge services, housekeeping standards, and amenity management
- Collaborate with departmental managers to deliver integrated services across Property & Maintenance, Lifestyle & Domestic Services, Hospitality Services, Community & Communication, and Security & Access
- Manage financial performance and budget oversight for residential operations
- Lead, develop, and inspire a high performing residential team
- Coordinate with Homeowners Association management, ensuring transparent communication and effective governance
- Implement and monitor health, safety, and security protocols
- Drive continuous improvement initiatives through homeowner feedback collection and analysis
- Serve as ambassador for local community engagement
- Coordinate special events, celebrations, and community activities
Requirements
- Bachelor’s degree in hospitality management, Business Administration, or Real Estate Management or equivalent experience
- Minimum 5 7 years senior management experience in luxury residential or hospitality operations
- Proven track record in luxury customer service delivery and relationship management
- Strong financial acumen with budget management and P&L responsibility experience
- Excellent communication skills with the ability to engage with high net worth individuals
- Leadership experience in managing cross functional teams of 15+ team members
- Proficiency in property management systems and Microsoft Office Suite
Full Job Posting
Company Description
- Rixos Marina Abu Dhabi is a luxurious hospitality establishment combining modern elegance with world class amenities, located in Abu Dhabi with a prime waterfront location.
Key Responsibilities
- Lead and orchestrate the complete homeowner journey across all five phases: Handover, Welcome & Orientation, The Art of Living Well, Community, Seamless Living, and Rental Program management.
- Establish and maintain Rixos legendary service standards through implementation of comprehensive operational procedures.
- Build and nurture lasting relationships with homeowners, serving as their primary point of contact and trusted advisor for all residential needs.
- Oversee property operations, including maintenance excellence, security protocols, concierge services, housekeeping standards, and amenity management.
- Collaborate with departmental managers to deliver integrated services across Property & Maintenance, Lifestyle & Domestic Services, Hospitality Services, Community & Communication, and Security & Access.
- Manage financial performance and budget oversight for residential operations.
- Lead, develop, and inspire a high performing residential team.
- Coordinate with Homeowners Association management, ensuring transparent communication and effective governance.
- Implement and monitor health, safety, and security protocols.
- Drive continuous improvement initiatives through homeowner feedback collection and analysis.
- Serve as ambassador for local community engagement.
- Coordinate special events, celebrations, and community activities that foster connections amongst residents.
Essential Requirements
- Bachelor’s degree in hospitality management, Business Administration, or Real Estate Management or equivalent experience.
- Minimum 5 7 years senior management experience in luxury residential or hospitality operations.
- Proven track record in luxury customer service delivery and relationship management.
- Strong financial acumen with budget management and P&L responsibility experience.
- Excellent communication skills with the ability to engage with high net worth individuals.
- Leadership experience in managing cross functional teams of 15+ team members.
- Proficiency in property management systems and Microsoft Office Suite.
Desired Qualities
- Experience with luxury residential properties or private club management.
- Knowledge of the local market and comparative luxury service providers.
- Project management certification or demonstrated complex project delivery experience.
- Understanding of HOA governance and condominium association management.
- Multilingual capabilities reflecting region's diverse community.
- Previous experience with Fairmont, Accor, or comparable luxury hospitality brands.
- Demonstrated passion for creating exceptional lifestyle experiences.
Additional Information
- Competitive Salary and Compensation.
- Training and Development Opportunities.
- Career Advancement opportunities within Rixos Hotels group.
- Comprehensive health insurance coverage.
- Employee Recognition Programs.
- Work Life Balance policies including flexible scheduling where possible.
- Provision of uniforms or dress code guidelines.
- Social events and team building activities.
- Transportation services.
- Wellness programs such as fitness classes or gym access.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Rixos Hotels Gulf
Plumber
Dubai, UAE
Rixos Premium Dubai JBR seeks a Plumber to operate, maintain, and repair water supply, drainage, steam generators, and LP gas systems. Requires high school diploma, technical certification, and 2+ years experience as a s
Stewarding Supervisor
Abu Dhabi, UAE
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin
Junior Sous Chef
Abu Dhabi, UAE
Rixos Hotels Gulf is seeking an enthusiastic Junior Sous Chef to join the culinary team in Abu Dhabi. The role involves assisting in food preparation, supervising junior staff, and maintaining quality standards in a luxu
Sous Chef
Abu Dhabi, UAE
Rixos Hotels Gulf is seeking an experienced Sous Chef to lead kitchen operations in Abu Dhabi. The role involves supervising staff, menu planning, inventory management, and ensuring food quality and safety in a luxury re
Chef De Cuisine
Abu Dhabi, UAE
Rixos Hotels Gulf is seeking an experienced Chef De Cuisine to lead culinary operations in Abu Dhabi. The role involves overseeing the kitchen brigade, menu development, food cost management, and ensuring exceptional din
Public Area Attendant
Abu Dhabi, UAE
Rixos Premium Saadiyat Island is hiring a Public Area Attendant to maintain cleanliness and presentation of public spaces in Abu Dhabi. The role involves cleaning, restocking supplies, and ensuring a welcoming environmen
Room Attendant
Abu Dhabi, UAE
Rixos Premium Saadiyat Island is seeking a detail-oriented Room Attendant to deliver exceptional housekeeping services in Abu Dhabi. The role includes cleaning guest rooms, replenishing supplies, and ensuring guest satis
Kids Club Attendant
Abu Dhabi, UAE
Rixos Premium Saadiyat Island is seeking an energetic Kids Club Attendant to create engaging experiences for children in Abu Dhabi. The role involves organizing activities, supervising children, and maintaining a safe en
Plumber
Dubai, UAE
Stewarding Supervisor
Abu Dhabi, UAE
Junior Sous Chef
Abu Dhabi, UAE
Sous Chef
Abu Dhabi, UAE
Chef De Cuisine
Abu Dhabi, UAE
Public Area Attendant
Abu Dhabi, UAE
Room Attendant
Abu Dhabi, UAE
Kids Club Attendant
Abu Dhabi, UAE