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indeed

Reservationist

ROKA Dubai
Dubai, UAE
Full Time
Mid
Onsite
1 weeks ago
Reservation ManagementCustomer ServiceCommunicationTeamworkJapanese Cuisine Knowledge
Free

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Reservation ManagementCustomer ServiceCommunication
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Company Overview

  • ROKA is a collection of contemporary Japanese Robatayaki restaurants, part of the Azumi collection.
  • Venues in Dubai, Riyadh, Jeddah, Bahrain, and Kuwait.

Main Duties

  • Provide warm and professional interaction with guests by phone and email.
  • Handle bookings efficiently and accommodate special requests.
  • Maintain up to date knowledge of menus, promotions, and daily operations.
  • Liaise with front of house and kitchen teams for seamless service.
  • Support reception team as required.

What We Look For

  • Genuine love for culinary experiences and passion for Japanese cuisine.
  • Proven experience as Reservationist in a luxury high volume restaurant or similar.
  • Natural team player.
  • Customer oriented and skilled at creating memorable dining experiences.

Benefits

  • World class training.
  • Global opportunities across five brands.
  • Family meals shared daily.
  • Rewards and recognition.
  • Staff discount across Azumi group.

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