Reservation Agent
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Key skills for this role
About the Role
Consistently offer exceptional, friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through up-selling Recommend property facil.
Key Skills for This Role
Responsibilities
- Consistently offer exceptional, friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through up selling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests, enter rooming lists, and update accurate information in the system
Requirements
- Experience in hotel reservations or front office
- Excellent communication and interpersonal skills
- Ability to up sell and maximize revenue
- Proficiency in reservation systems
Full Job Posting
Responsibilities
- Consistently offer exceptional, friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through up selling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests, enter rooming lists, and update accurate information in the system
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