Research Systems Manager | Office of Research Services

Position Summary

Job Responsibilities

• Develop and implement policies on research system transaction activities.
• Conceptualize, plan, draft, edit, and present clear, concise, relevant and accurate analytic products and presentations in a timely manner.
• Provide technical support to research administration systems function, including development of custom and automated reporting functions.
• Provide data management expertise, and work towards automation of standard processes.
• Train faculty and staff on research administration system related tasks.
• Program and develop custom reports, workflow forms, configure electronic routing and approval.
• Coordinate and support research systems integration and development as required.
• Adhere to the University's information security and confidentiality policies and procedures, and report breaches or other security risks accordingly
• Coordinate with other departments to facilitate the accomplishment of tasks and responsibilities, as and when needed
• Perform any other tasks assigned by the Line Manager.

Qualifications And Skills Required

• Minimum of seven years of relevant experience.
• A bachelor’s degree in business administration or related fields.

Skills & Competencies

• Ability to work closely with researchers, faculty, and IT teams to align systems with academic and scientific needs.
• Strong organizational skills and attention to detail.
• Strong organizational skills to oversee system deployments, upgrades, and integrations with minimal disruption.
• Ability to diagnose and resolve technical issues in research software, databases, and cloud services.
• Experience in training researchers on system usage and best practices.
• Efficiently liaising with software providers, IT teams, and academic departments to ensure seamless research support.

Technical Skills

• Expertise with Microsoft Office tools, including Word, PowerPoint and Excel.
• Expertise with research management tools and ERP systems, including Pre-Award system, Oracle and Pure.
• Collaborate with researchers to deploy and customize software for domain-specific needs.
• Audit system permissions and conduct vulnerability assessments to mitigate risks.
• Audit system permissions and conduct vulnerability assessments to mitigate risks.

How To Apply

• Interested applicants should fill out the form.
• AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
• AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one’s qualifications.