Coordinator Graduate Enrollment and Student Success | Office of Graduate Studies
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Key skills for this role
About the Role
American University of Sharjah seeks a Coordinator for Graduate Enrollment & Student Success to support admissions, enrollment, and student-facing processes. The role requires a bachelor's degree and at least 3 years of administrative experience in higher education.
Key Skills for This Role
Responsibilities
- Coordinate graduate admissions processing in collaboration with Admissions and academic programs
- Track application status, decisions, and enrollment confirmations
- Respond to applicant and student inquiries in a timely and professional manner
- Process graduate assistantship contracts, forms, and related documentation
- Support registration, progression, reinstatement, and graduation related processes
- Maintain accurate student records and documentation in relevant systems
- Support graduate orientations, open days, information sessions, and workshops
- Assist with Graduate Student Association (GSA) activities and communications
- Contribute to student engagement initiatives as directed by the Assistant Manager
- Liaise with academic programs to collect, verify, and process required information
- Prepare routine reports, trackers, and summaries
- Maintain organized records and shared documentation
Requirements
- Bachelor's degree in business administration, data science, or a related field
- Administrative experience in higher education of at least 3 years
- Strong English communication and writing skills
- Experience and knowledge of general computer software (MS Office)
- Master's degree in business administration, data science, or related field (preferred)
- Minimum 3–5 years of administrative experience in higher education with exposure to admissions, enrollment management, student services, or graduate program administration (preferred)
- Ability to work with people from a wide range of disciplinary backgrounds
- Knowledge of Arabic is an advantage
- Positive outlook, sense of urgency, and great team player
Full Job Posting
Job Overview
- The Coordinator of Graduate Enrollment & Student Success supports the operational delivery of graduate programs by executing admissions, enrollment, and student facing processes under the guidance of the Assistant Manager Graduate Studies.
- The role ensures accurate processing, timely communication, and effective coordination with academic units while contributing to a high quality graduate student experience.
Job Responsibilities
- Coordinate graduate admissions processing in collaboration with Admissions and academic programs.
- Track application status, decisions, and enrollment confirmations.
- Respond to applicant and student inquiries in a timely and professional manner.
- Process graduate assistantship contracts, forms, and related documentation.
- Support registration, progression, reinstatement, and graduation related processes.
- Maintain accurate student records and documentation in relevant systems.
- Support graduate orientations, open days, information sessions, and workshops.
- Assist with Graduate Student Association (GSA) activities and communications.
- Contribute to student engagement initiatives as directed by the Assistant Manager.
- Liaise with academic programs to collect, verify, and process required information.
- Prepare routine reports, trackers, and summaries.
- Maintain organized records and shared documentation.
Required Qualifications
- A bachelor’s degree in business administration, data science, or a related field.
- Administrative experience in higher education of at least 3 years.
- Strong English communication and writing skills.
- Experience and knowledge of general computer software (MS Office).
Preferred Experience
- A master’s degree in business administration, data science, or a related field.
- Minimum 3–5 years of administrative experience in higher education, with exposure to admissions, enrollment management, student services, or graduate program administration.
- Ability to work with people from a wide range of disciplinary backgrounds.
- Knowledge of Arabic is an advantage.
- Positive outlook, sense of urgency, and great team player.
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